Change date of birth?

Discus and support Change date of birth? in XBoX on Consoles to solve the problem; Hi I want to change my sons date of birth so he can play online games please help 0ca7bad0-fc07-428a-a557-73ca6c677d3d Discussion in 'XBoX on Consoles' started by FramedKey753792, Jan 3, 2014.

  1. Change date of birth?


    Hi I want to change my sons date of birth so he can play online games please help

    :)
     
    FramedKey753792, Jan 3, 2014
    #1
  2. Ivan Mayers
    Ivan Mayers Guest
    Change date of birth

    I have just been speaking to a support agent, very friendly folk however he could not resolve my issue.

    I have been eagerly waiting for pay day to go purchase battlefield 3. I go to access multiplayer and get told to enter the 25 digit code. After this was filled in I proceeded and was stopped by a message "cannot receive information at this time" I have been
    talking to a support agent, Ken. Who after a while of troubleshooting found out that the problem occured because my xbox live account is under age. I ask surely there must be a way that you can make my D.O.B correct? Apparently not. Then he gives me the option
    to wait until my age on XBL says im 18, or make a new account just for battlefield 3. Im incredibly outraged and sense and manners is stopping me from saying every swearword in the book. I just bought Battlefield 3 and really badly want to play it but because
    my account is under age im not allowed to download absolutely anything from the marketplace regardless off its restrictions. Xbox really needs to step up its game I am an Xbox fan boy but I would easily move to PS3 as they can change your D.O.B with valid
    information which I am willing to give. And I am certainly not going to make a whole new account just for one game. I am definetly going to call xbox as soon as there customer support is open. For now I can only glare at my game and think about playing it
    online.
     
    Ivan Mayers, Jan 3, 2014
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    change date of birth

    I'm afraid that once the age is set it's not possible to change it. You would either need to create a new account or wait until the account reaches the age of majority in your region ( usually 18 ). I believe EA have a policy of anyone under 13 years of
    age not being able to play their games online.
     
    EggsBoxJuan, Jan 3, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    Change date of birth?

    Sorry,can't be done.You'd have to set up a new account.
     
    Daft Badger, Jan 3, 2014
    #4
  5. The age of the account is determined by the Date Of Birth entered at the account creation stage. If this was entered in error it cannot be changed and a new account must be created
     
    The Viral Cyrix, Oct 31, 2018
    #5
  6. taidara Win User

    change date of birth

  7. Legends Future Win User

    Change date of birth

    It's not possible to change your age once confirmed to your account
  8. Ivan Mayers Win User

    Change date of birth

    I am aware that the EA servers will only allow players of the age of 13 to play online. This is not the case, I have rung them and asked for my details and my age is 18 on there books. I am well aware of the problem. After chatting to a support agent yesterday
    the status code presented meant that my account was a child account and that is why I am infringed from playing Battlefield 3 online. The thing is Even though my date of birth is incorrect on my XBL account it still says that I am 14 years of age, and even
    if I want to download a G rated movie that is FREE I am still not allowed to download because I have a "child account" xbox stuffed me up big time
  9. M3tal Daz3 Win User

    change of birth date

    Changing the birthdate under the profile doesn't changes a child account into adult account
  10. Smwutches Win User

    change of birth date

    There is no way to change the age of an account after it has been created.
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Change date of birth?

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