Change assigned e-mail to O365 based one

Discus and support Change assigned e-mail to O365 based one in XBoX Accessibility to solve the problem; Hi, I have a personal account (registered on an external provider, let me call it L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt.... Discussion in 'XBoX Accessibility' started by waces, Dec 6, 2019.

  1. waces
    waces Guest

    Change assigned e-mail to O365 based one


    Hi,

    I have a personal account (registered on an external provider, let me call it L:
    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) I also have an Azure AD/Office365 account (let me call it L:
    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***). That's a Microsoft workplace account. Is there any way to replace my personal account to this one _without_ loosing all my achievments and purchases? Seems quite ridiculous that MS blocks its own product....

    The reason behind that (beside laziness) is to get rid of the old account.hu domain for good. Yes, I know i can create outlook.com or even gmail.com account but that's not a solution.

    :)
     
    waces, Dec 6, 2019
    #1
  2. waces Win User

    Change assigned e-mail to O365 based one

    thanks, so there is no way to use my phrchased o365 subscription/azuread use onxbox? that's more than pathetic.

    so why? and how it can be fixed if i want to change my existing address? there is no point to create a new n+1 outlook.ie address.

    it so stupid
  3. MRallamagoosa Win User

    Change assigned e-mail to O365 based one

    Hi Kev,

    Thanks, I tried that one at the first place and get the error message "You can't add a work or school email address as an alias to a personal Microsoft account. Please try another."

    also, when i tried to add my never used outlook.ie account (which is working but really don't want to use it as an alias) i received the bit strange error message "This email address is already taken. Please try another."
    The problem is that you cannot use an existing, work or school MS mail account as an alias for another account. I'll link the general office support page (it applies to anything related to MS accounts anyway) with more details about alias options and such
    limitations listed:

    https://support.office.com/en-us/ar...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

    Specifically these two points are the reason why both things you tried are failing:

    - You can't add an email address that's associated with a work or school account as an alias.

    - Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.
  4. waces Win User

    Change assigned e-mail to O365 based one

    Hi Kev,

    Thanks, I tried that one at the first place and get the error message "You can't add a work or school email address as an alias to a personal Microsoft account. Please try another."

    also, when i tried to add my never used outlook.ie account (which is working but really don't want to use it as an alias) i received the bit strange error message "This email address is already taken. Please try another."
  5. Kev7420 Win User

    Change assigned e-mail to O365 based one

    This may help https://support.xbox.com/id-ID/account-management/change-email-sign-in-for-microsoft-account
  6. PaulKemp Win User

    changing email associated with gamertag..

    Good news everybody! I finally managed to change the e-mail associated with my gamertag! I will describe how it was done.

    My problem:

    I had one original gamertag that was used on my xbox and had achievements and purchases assigned to it. The e-mail address however was old and not in use. Then, due to Windows 8 and a random sign in to xbox.com, I had a 2nd gamertag, this one had nothing
    assigned to it, BUT it was assigned to my preferred, primary, e-mail account. Googling this issue led me nowhere, solutions I saw was "make a 3rd e-mail account, move gamertag to that, them move to the first etc."

    Solution:

    This solution is based on changing whats regarded as the primary alias to your Microsoft ID. Your MS ID is also whats used for xbox.com and the xbox.

    1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Create a new at @outlook.com address. Note that this will be the login for this account in the future!

    2. After you have added the alias, make that alias primary.

    3. Then, remove the old e-mail you want freed. The e-mail address you want to use on the other Microsoft ID.

    Then, we move on to the MS ID you want to use. In my case, this MS ID was associated to an old expired e-mail account.

    1. Log into https://account.live.com/. Look at overview. Here, add a primary alias. Use the e-mail you freed on the other account.

    2. After you have added the alias, make that alias primary.

    3. Remove the expired old e-mail address.
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Change assigned e-mail to O365 based one

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