Challenge Rewards points not showing up

Discus and support Challenge Rewards points not showing up in XBoX Rewards & Social to solve the problem; First of all, Thank you for your wonderful program. I am (as many of us, I'm sure) grateful for the XBLR program. I have completed (as I understand)... Discussion in 'XBoX Rewards & Social' started by JoeVargas, Dec 21, 2017.

  1. JoeVargas
    JoeVargas Guest

    Challenge Rewards points not showing up


    First of all, Thank you for your wonderful program.

    I am (as many of us, I'm sure) grateful for the XBLR program.

    I have completed (as I understand) the requirements of "The Essential Challenge" (the first challenge for Movies & TV) as of Dec 13th but hasn't changed nor awarded the points for that challenge in my account.

    Could you help me out or provide an update on the account.

    Thanks in advance. Keep up the great work!!!

    :)
     
    JoeVargas, Dec 21, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Rewards points not showing up

    Hello Bionic Motion,

    You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (Sign in to your Microsoft account),
    where they will be listed as a refund with a negative amount. There you will see that you spent that deposit the very same day on a purchase of Elite: Dangerous consumables.
     
    XBLRewards8, Dec 21, 2017
    #2
  3. Bionic Motion
    Bionic Motion Guest
    Rewards points not showing up

    i askt voor a rewards points deposit last month it says its on my xbox but its not i supose to get 2865 points on to my xbox the deposit was convirmt on the 21 of februarie but i stil got noting thnx voor your time
     
    Bionic Motion, Dec 21, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Challenge Rewards points not showing up

    Hi JoeVargas. We don't have an offer called "The Essential Challenge", but we do have an offer for Microsoft Movies and TV. There are 4 parts to this offer, Must Watch, Triple Feature, Movie Marathon, and TV Showmance. You can check it out
    here. It looks like you've completed the Movie Marathon portion and Credits are pending in your account at this time.
     
    XBLRewards3, Dec 21, 2017
    #4
  5. XBLRewards3 Win User

    Challenge Rewards points not showing up

    Hi JoeVargas. We don't have an offer called "The Essential Challenge", but we do have an offer for Microsoft Movies and TV. There are 4 parts to this offer, Must Watch, Triple Feature, Movie Marathon, and TV Showmance. You can check it out
    here. It looks like you've completed the Movie Marathon portion and Credits are pending in your account at this time.
  6. LH Shock Win User

    Freedom Rewards still not reflecting time spent

    Hi Mr XBob. We're looking into this. Hang tight!

    Looks partly fixed. But I only have 1 of 3 games showing up?

    I have 2 showing up right now, will see if the third appears
    Check if you received a reward for the challenge. My challenge shows no progress at all but I received my reward so check that as well.
  7. XBLRewards8 Win User

    Rewards points not showing up

    Hello Bionic Motion,

    You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
    where they will be listed as a refund with a negative amount. There you will see that you spent that deposit the very same day on a purchase of Elite: Dangerous consumables.
  8. XBLRewards3 Win User

    Reward points not showing up

    Hi n3r0b0mb. It takes about 96 hours to process purchases. Since they were made on the 12th and 13th, they needed time to process. The 5,000 Credits are pending in your account now.
  9. Alan.K Win User

    Microsoft rewards

    U might have to do it on the web page
    Hi. I have the same problem - i.e. can't run the app from Xbox. What do you mean by "on the web page"? This does show reward points but it provided different activities to earn them? Is there another way to earn the rewards point challenges that the xbox
    rewards app offers?
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Challenge Rewards points not showing up

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