Case review

Discus and support Case review in XBoX on Consoles to solve the problem; I am currently under a ban for communications, but I know for a fact my son was using my account at the time of the ban. He is no longer allowed to use... Discussion in 'XBoX on Consoles' started by xx meltdown, Jan 5, 2016.

  1. xx meltdown
    xx meltdown Guest

    Case review


    I am currently under a ban for communications, but I know for a fact my son was using my account at the time of the ban. He is no longer allowed to use a microphone while playing. I will enforce this as a parent. But from my end I need my account unmuted
    as I pay for the account. Please consider this thank you.

    :)
     
    xx meltdown, Jan 5, 2016
    #1
  2. Excited marley
    Excited marley Guest
    Case Review

    I have a friend who went into my account,used inappropriate language.Sorry for the havoc

    your sinserly,



    ExcitedMarley
     
    Excited marley, Jan 5, 2016
    #2
  3. DEMONICKILLER26
    DEMONICKILLER26 Guest
    Case Review

    my account was used by one of my friends and he used bad words without my permission and im so sorry. can i plese get unbanned im not a bad kid please
     
    DEMONICKILLER26, Jan 5, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    Case review

    You need to log in here
    enforcement.xbox.com/.../HowTo     to ask for a case review.

    Doesn't matter if you pay for the account.If your son broke the CoC/ToU that you agreed to then you wont get the suspension overturned.You are responsible for your account.
     
    Daft Badger, Jan 6, 2016
    #4
  5. RooGaming
    RooGaming Guest
    i am currently under a ban for communications, I can not apply for a review when I go into the "Enforcement and activity history" tab. I have talked with xbox live support about this and she told me to come here for assistance. I do have my case code. Please
    help, thank you and have a nice day
     
    RooGaming, Jan 14, 2016
    #5
  6. Jasperrdm
    Jasperrdm Guest
    Sorry Roogaming, live support always pawn people off to the forums. Follow daft badger link.
     
    Jasperrdm, Jan 15, 2016
    #6
  7. Bubblemaster07
    Bubblemaster07 Guest
    I followed the link but I still cant find the place on my screen to apply for a case review, please help
     
    Bubblemaster07, Jun 26, 2016
    #7
  8. HeartedPhantom
    HeartedPhantom Guest

    Case review

    Threatend to have account "taken" what do I do? I forgot to report before deleting the account that were being used to message me. Can someone PLEASE help! I'm panicked and strained or do I just ignore the threat.
     
    HeartedPhantom, Jun 29, 2016
    #8
  9. Daft Badger
    Daft Badger Guest
    Change your password just to be on the safe side but it really is an empty threat.

    No one can take your account unless you give them your log in details.
     
    Daft Badger, Jun 29, 2016
    #9
  10. BO82ndJumper
    BO82ndJumper Guest
    I have the same problem, except mine was a visiting nephew...I can now send messages, but still cant talk in a party chat. but when you talk to support....well there isn't any.
     
    BO82ndJumper, Jun 30, 2016
    #10
  11. xWarningBewarex
    xWarningBewarex Guest
    What does it mean when you can not file for an appeal on Enforcement.xbox.com?
     
    xWarningBewarex, Jul 2, 2016
    #11
  12. Rasta xSavagex
    Rasta xSavagex Guest
    Hello i a currently communication banned for some reasonand i don't know why. I signed around 1:00pm today and got a message saying "Notice of enforcement action: For more information, check the email associated with your xbox live account. I thought it
    was nothing to worry so i ignored. Then as I'm ready to play a online game on NBA 2k16 it says this action is unavailable. I thought it was the same it self not working so i tried to send my friend a message saying "2k online isn't working", then i got a message
    popped up on my screen saying i cannot send messages. So then i decided to go the the website for the enforcement action, and it says i am banned until 7/16/2016. I don't recall sending or saying anything to anyone for me to banned. I feel like I've been banned
    for something I didn't do.
     
    Rasta xSavagex, Oct 31, 2018
    #12
  13. Mister Cazador Win User

    Case review

    Hi there, here is where you can sign into your account and view more info about the status of any enforcement action on your account.

    If the enforcement action was set to end today but you still have not received all privileges restored on your account, we're afraid you'll need to wait a bit longer. For example, it can take up to 24 hours for communication privileges
    to be restored on your account if you received a communication suspension.
  14. Daft Badger Win User

    case review ?

    Yep,thats correct.If the enforcement action was over 12 months ago you can't file for a case review.
  15. Danno McK. Win User

    case review ?

    I've seen other people say that you can't request case reviews for enforcement actions from more than a year ago.
  16. OK Fowl Win User

    Case reviews

    Here is the info on how to do that: http://enforcement.xbox.com/home/howto#sub-topic0-6
  17. bowski477 Win User

    Case Review

    You can view your ban by logging in at enforcement.xbox.com. From there you can file a case review if the ban is eligible for one. The enforcement team does not use the forums.
Thema:

Case review

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