Carte prépayée qui napparais pas sur les x box [Prepaid card that Napparais not on the X box]

Hi there
Sebastien,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with a redemption of a code on
your Microsoft Account.

If you redeemed the content on your account, please take a moment to
view your Xbox purchase history online
to confirm the redeemed code.

If the problem persists,
contact Customer Support
for further assistance. Unfortunately, here in forums we do not have any tools for billing or subscription issues.

Hope this helps.

Vous comprenez pas je peux l'acheter mais ma carte de 50 euro n'a pas été créditer sur mon compte x box

Translate:

You understand I can buy it but my 50 euro card was not credited to my Account x box

Je veux acheter le saison pass de black ops 4 call of duty

______________________________



[Translation - I want to buy the season pass of black ops 4 call of duty]

Hey Loulou,

Thank you for reaching out! What season pass are you trying to purchase? Also, make sure you are taking taxes in consideration if they are applicable in your region. Hope to hear back from you soon!

Hello Sebastien,

We understand that you have redeemed an Xbox gift card to your Microsoft account, but are unable to
complete the purchase for the Call of Duty Black Ops 4 Black Ops
Pass.

In some cases, you may need to cover the tax charged after confirming the purchase intent.

If this is not the case, if maybe it does not allow you to use the currency in general, it would be best to ensure that the currency redeemed matches the account region, and that your account is as well within the same region.

Confirm the information, and let us know with a reply an update on the situation.

Best wishes!