Cartao pre pago [Prepaid card]

Discus and support Cartao pre pago [Prepaid card] in XBoX Sales and Promo to solve the problem; Comprei um cartao pre pago da live e nao consigo baixar jogos gratis da live. Preciso de ajuda. [Translation] I bought a card pre paid the live and... Discussion in 'XBoX Sales and Promo' started by GilsonRB, May 12, 2016.

  1. GilsonRB
    GilsonRB Guest

    Cartao pre pago [Prepaid card]


    Comprei um cartao pre pago da live e nao consigo baixar jogos gratis da live. Preciso de ajuda.

    [Translation]

    I bought a card pre paid the live and can not download the free live games. Need help.

    :)
     
    GilsonRB, May 12, 2016
    #1
  2. UnsoundRhino455
    UnsoundRhino455 Guest
    Nao consigo usar cartao pre pago

    Tento assinar a xbox live gold, com meu cartao pre pago, e so fica dando erro

    [Translation: I try to subscribe to Xbox Live Gold, with my pre paid card, and so it keeps giving error]
     
    UnsoundRhino455, May 12, 2016
    #2
  3. Mister Cazador
    Mister Cazador Guest
    Nao consigo usar cartao pre pago

    Hi there, UnsoundRhino, thanks for reaching out.

    Please try the steps in our
    Prepaid Code troubleshooting guide     for steps that may be able to help with this code redemption issue.
     
    Mister Cazador, May 12, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Cartao pre pago [Prepaid card]

    Hey GilsonRB!

    Could you post the specific error code you receive when you try to redeem the code? That will help us a bunch.
     
    Mister Beep, May 12, 2016
    #4
  5. GilsonRB
    GilsonRB Guest
    not appear error code, I am trying to download the Grid2 racing game, but does not appear to dowload option.
     
    GilsonRB, May 13, 2016
    #5
  6. Mister Beep
    Mister Beep Guest
    There are numerous factors that can be at play here, below are some of the most common scenarios:

    • If you're located in a region that the game is not supported in, this will cause issue downloading the game that we are unable to remedy.
    • If your Xbox Live account region is not set to where you're physically located in, this can cause similar issues. To change this,start out by reading out Xbox Live
      Region Migration       support page, and then continue to follow the steps listed under 'How to change your region'. Note: You can only do this one every 3 months, so be sure to select the region you're physically located in.
    • If your Xbox Live account is a child account, the parent account must complete the purchase.
    • You need a credit card attached to your Xbox Live to complete the "purchase".
    Which region are you physically located in?
     
    Mister Beep, Nov 3, 2018
    #6
  7. Mister Beep Win User

    Cartao pre pago [Prepaid card]

    There are numerous factors that can be at play here, below are some of the most common scenarios:

    • If you're located in a region that the game is not supported in, this will cause issue downloading the game that we are unable to remedy.
    • If your Xbox Live account region is not set to where you're physically located in, this can cause similar issues. To change this,start out by reading out Xbox Live
      Region Migration       support page, and then continue to follow the steps listed under 'How to change your region'. Note: You can only do this one every 3 months, so be sure to select the region you're physically located in.
    • If your Xbox Live account is a child account, the parent account must complete the purchase.
    • You need a credit card attached to your Xbox Live to complete the "purchase".
    Which region are you physically located in?
  8. GilsonRB Win User

    Cartao pre pago [Prepaid card]

    not appear error code, I am trying to download the Grid2 racing game, but does not appear to dowload option.
  9. Mister Beep Win User

    Cartao pre pago [Prepaid card]

    Hey GilsonRB!

    Could you post the specific error code you receive when you try to redeem the code? That will help us a bunch.
  10. Revocke Win User

    Conta live não conecta nem aceita pagamento [Translation - Live account does not connect or accept payment]

    Olá!

    Você comprou um cartão pré pago do Xbox de 149,90? Ou um cartão de crédito pré pago de R$ 149,90?

    -------

    [Mod Translation - Hello!

    Did you buy a prepaid Xbox card of 149.90?
    Or a prepaid credit card of $ 149.90?]
  11. Mister Cazador Win User

    Nao consigo usar cartao pre pago

    Hi there, UnsoundRhino, thanks for reaching out.

    Please try the steps in our
    Prepaid Code troubleshooting guide     for steps that may be able to help with this code redemption issue.
Thema:

Cartao pre pago [Prepaid card]

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