Cargos en tarjeta de crédito (Credit card Charges)

Hi Luis Thank you for taking the time to bring this problem to us.

We apologize in advance for the inconvenience this has caused, but be assured that we are here to help with the problem of the charges that come in the Microsoft account. We Suggest reviewing the account Order
History to see what the charges are for, however, if the charges are not made by you, then the next step would be to

Request a Callback from one of our Xbox support specialists as They are the best equipped,
tool wise , to handle this kind of problems. Give it a try and let us know how it goes!

Hi,

Do you use prepaid codes for Gold or do you use a Credit Card ?

If you use a credit card they will charge you if" auto renewal / recurring billing" is used.

You can check this at
https://account.microsoft.com/services/

Hola,

¿Usa códigos prepagos para Gold o usa una tarjeta de crédito?

Si utiliza una tarjeta de crédito, le cobrarán si se utiliza la "renovación automática / facturación recurrente".

Puede verificar esto en https://account.microsoft.com/services/

También se puede con tarjetas de créditos de Xbox

[Translation-It can also be with Xbox credit cards]

el método de pago para la promoción, no es por tarjeta de crédito?

Translation:

The payment method for the promotion, is it not by credit card?

Tendrías que pagarlo con una tarjeta de crédito o Paypal.

[Translation - You would have to pay with a credit card or Paypal.]