Car purchase not showing in game. Forza motorsport

Discus and support Car purchase not showing in game. Forza motorsport in XBoX Games and Apps to solve the problem; Purchased the new GT Mercedes car yesterday in forza motorsport. Upon purchase the car did not show up in my garage and i am unable to use. I checked... Discussion in 'XBoX Games and Apps' started by carter wizniak, Dec 2, 2023.

  1. carter wizniak
    carter wizniak Guest

    Car purchase not showing in game. Forza motorsport


    Purchased the new GT Mercedes car yesterday in forza motorsport. Upon purchase the car did not show up in my garage and i am unable to use. I checked my account and it says i purchased the vehicle. my bank statement shows the purchase as well. I purchased the car last night and have reset my computer and game multiple times with no success.

    :)
     
    carter wizniak, Dec 2, 2023
    #1
  2. Naffry Win User

    Forza 4 Question

  3. Courtney Todd Win User

    Car purchase not showing in game. Forza motorsport

    Hello again Carter W,

    I am really very sorry for this situation, keep in mind that this is a public forum and none of us here are Microsoft employees, we are simply gamers like you, so I would recommend you contact Support directly so they can provide you with better help.

    Support: https://support.xbox.com/contact-us/

    Let me know if they can help you with this problem, I will be very attentive to your response.

    Best regards,
    Courtney.
  4. carter wizniak Win User

    Car purchase not showing in game. Forza motorsport


    [​IMG]
    Transaction say completed
  5. Courtney Todd Win User

    Car purchase not showing in game. Forza motorsport

    Hi Carter W, my name is Courtney and I would be happy to help.

    I understand, from what you mentioned, you already reviewed the transaction history of your account, is that correct? Could you please check again to see if the purchase appears as "Completed" or "Successful"? Feel free to send a screenshot if you wish, but please note that if any personal information appears we ask that you hide it for your security as this is a public Microsoft forum.

    https://account.microsoft.com/billing/orders

    Stay tuned to reply.

    Best regards,
    Courtney.
  6. FullHornet Win User

    Chassis tuning etc?

Thema:

Car purchase not showing in game. Forza motorsport

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