Captures stored internally on my XBOX One deleting

Discus and support Captures stored internally on my XBOX One deleting in XBoX Games and Apps to solve the problem; Hello All, I have been doing many game clip captures of my mass effect playthroughs. However, all clips and screenshots that are stored internally on... Discussion in 'XBoX Games and Apps' started by SGOrion, Mar 23, 2018.

  1. SGOrion
    SGOrion Guest

    Captures stored internally on my XBOX One deleting


    Hello All,

    I have been doing many game clip captures of my mass effect playthroughs. However, all clips and screenshots that are stored internally on my xbox one have been disappearing after about 21 days. They have just completely vanished and I do not know why this
    has happened. It is frustrating because I have lost a lot of good content and I do not wish to lose more. I have already exhausted my online storage place, so storing them there is not an option without having to delete some of the clips from my online storage,
    which I do not want to do. Any help would be great.

    Thanks all,



    :)
     
    SGOrion, Mar 23, 2018
    #1
  2. Zorg
    Zorg Guest
    Captures stored ON my Xbox disappeared

    I know exactly what you are talking about and this is not the case. EVERY capture I had before a certain time disappeared. Not to mention this was on a less than 1 year old Xbox One X. I had my prior console since launch, taking many many captures and never
    had an old one removed. Even if you were correct and I somehow took more captures in a year than I took in over 3 years on my other xbox, it wouldn't cause everything to disappear. It would gradually push old ones out. Several other people have reported
    to me that they have lost captures after this update and even prior updates, and looking at when I lost mine, it happened right about the time the July update was applied.
     
    Zorg, Mar 23, 2018
    #2
  3. Arminator
    Arminator Guest
    Captures stored ON my Xbox disappeared

    It's not related to the update.

    The Xbox console has only a limited amount of reserved space for captures, so if that limit is reached, new captures will "push out" older captures.

    If you wish to keep certain captures permanently, you need to use Upload Studio to upload your captures to OneDrive for example.
     
    Arminator, Mar 23, 2018
    #3
  4. Mister Taurus
    Mister Taurus Guest

    Captures stored internally on my XBOX One deleting

    Hey there,

    We appreciate you reaching out to us with this issue. As you record newer clips, your old ones will be deleted to maintain space on your console. To prevent this, we recommend using an external drive that can accommodate the amount of files you are wanting
    to store. When you designate a drive for captures it will only store captures after that, so they're safe in that drive. This will help prevent this from happening in the futures.
     
    Mister Taurus, Mar 26, 2018
    #4
  5. Mister Taurus Win User

    Captures stored internally on my XBOX One deleting

    Hey there,

    We appreciate you reaching out to us with this issue. As you record newer clips, your old ones will be deleted to maintain space on your console. To prevent this, we recommend using an external drive that can accommodate the amount of files you are wanting
    to store. When you designate a drive for captures it will only store captures after that, so they're safe in that drive. This will help prevent this from happening in the futures.
  6. RomkaZzz Win User

    Why Can't I Delete Captures While Using Xbox.com?

    Hi! You can't delete, because all captures stored on your internal hard drive. Trough the app you can delete just captures posted on Live.
  7. Just a Volunteer Win User

    Clips and Pictures being deleted

    Clips take up a lot more of your internal drive space than screenshots.

    There is only a finite space on the console internal drive to store captures.

    To my understanding, if you make a lot of game clips and screenshots that space is quickly depleted and any subsequent captures will overwrite the oldest file on the drive if its full.

    The capture space is a reserved area in the system area and not the entire drive space.

    If you upload your captures to the Xbox Network and/or OneDrive you can safely delete the captures on the internal drive using Manage captures on xbox console.

    The alternative is to connect a external drive, formatted to NTFS, and change your capture location to the external drive. Be aware that this option doesn't allow sharing on the Xbox Network.
  8. Just a Volunteer Win User

    Missing captures

    You didn't mention if they are missing from the console internal drive or the Xbox network.

    There is only a finite space on the console internal drive to store captures.

    To my understanding, if you make a lot of game clips and screenshots that space is quickly used up and any subsequent captures will overwrite the oldest file on the drive if its full. This space is a reserved area in the system area and not the entire drive space.

    If you upload your captures to the Xbox Network and/or OneDrive you can safely delete the captures on the internal drive using Manage captures on xbox console.

    The alternative is to connect a external drive, formatted to NTFS, and change your capture location to the external drive. Be aware that this option doesn't allow sharing on the Xbox Network.
  9. Just a Volunteer Win User

    Pictures and videos captured on my console are regularly erased

    There is only a finite space on the console internal drive to store captures.

    To my understanding, if you make a lot of game clips and screenshots that space is quickly used up and any subsequent captures will overwrite the oldest file on the drive if its full. This space is a reserved area in the system area and not the entire drive space.

    If you upload your captures to the Xbox Network and/or OneDrive you can safely delete the captures on the internal drive using Manage captures on xbox console.

    The alternative is to connect a external drive, formatted to NTFS, and change your capture location to the external drive. Be aware that this option doesn't allow sharing on the Xbox Network.
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Captures stored internally on my XBOX One deleting

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