Captures sitting on 0% when there queued for upload to one drive

Have you checked your permissions are correct to allow connection to onedrive? Have you ever been able to upload a capture to onedrive in the past? Did it just stop working or has it never worked once?

Hello!

I’m using the Xbox One, not sure about resolution; I’ll check that when I log in.

As for error messages, there are none. Nothing comes up whatsoever. I attempt to upload and it just sits there. Queued for upload. Frozen at 0%. I deleted all other captures, so there’s plenty of space. Nothing comes up regarding any possible issues.

I’ll check into the resolution, and also about the network which someone suggested previously.

Thank you!

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few tips you can try to resolve your query:
1. Power cycle your console.
2. Make sure capturing is enabled.
3. Use both of the previous solutions.
4. Delete older clips.

For more details on the above, kindly visit: https://support.xbox.com/help/games...ke sure capturing is,me or games is selected.

I hope this helps resolve your query.

Unfortunately, I don't have any further troubleshooting to offer. There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

Thanks.

Brilliant.

Hello,

That was the first step that I took. It started to work again and then stopped again… I reinstalled the game late last night I just let it run overnight because it's a hefty download and install. I also deleted the save data which will be reinstated when you launch the game again. A lot of people are petrified of deleting saved data and sometimes it can cause problems with games and deleting saved data can resolve the problem. Unlike most people I prune my screenshots on a regular basis and I very rarely go over the limit. At the moment I am well under the limit and there is more than enough space to upload screenshots and media. So why it is being queued for upload is a mystery.

UPDATE:

Quite a few people lately I've noticed are Virgin Media customers the same as I have been experiencing some issues with uploading on the XBX. I spoke to a few players last night who are all VM customers and they have been having similar problems the same as me with regard to in-game screenshots or media. They have also said they experienced frustrating queueing for upload and wasn't going anywhere.