Captures not recording full clip

Funny story: i changed my capture settings from 45 seconds to 1 minute @ 1080p and... it recorded the full clip. Ive only done one clip so far but it seems a temporary fix is to just change the capture time frame, thats what worked last time. Or it could
just be a fluke and this ONE time it recorded a full clip. Either way i hope this gets fixed someday.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We will follow the steps on this link: https://support.xbox.com/en-US/help/games-apps/...

“First please follow this:
1. Press the Xbox button to open the guide.
2. Select System > Settings > Preferences.
3. Under Capture & share, please choose don't allow game captures

Then we will powercycle:
1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.
2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

Lastly, Allow the game captures again:
1. Press the Xbox button to open the guide.
2. Select System > Settings > Preferences.
3. Under Capture & share, please choose allow game captures”

Hi there Martincho Arias,

Are you on the xbox insider program at all?. There might be some reduction on the lenght of your video clips but they are for just clipping, If you want to record full game clips you can broadcast to mixer/twitch and do things that way or record via capture
card .

There might be some reduction on the length of your video clips but they are for just clipping, If you want to record full game clips you can broadcast to mixer/twitch and do things that way or record via capture
card . There is always a work around, perhaps trying a few other things. If you are in the insider program please use the report a problem feature and try a factory reset to see if it's a OS issue.

Hey there jmonk,

Thank you for reaching out to us on the Forums. When you capture game clips on your Xbox One it starts to record automatically on screen. There would be no way to utilize a webcam to capture game clips.

Go ahead and take a look at the following support article for helpful information on

Recording and capturing Xbox One game clips and screenshots.

I hope this helps.