Captures not previewing or saving

Similar problem: I had 210 captures. Selected all and saved. Only 155 saved. I used xboxdvr.com to pull my saved captures to my PC and deleted the "saved" captures from Upload. The remaining 55 "unsaved" captures fail to save and give the aforementioned
error at the beginning of this thread. All of my captures are recorded by me and this also includes screenshots.

Any updates from a Moderater would be extremely helpful

What are you using the external HDD for (Games & Apps or External Captures)? Are you in the Dashboard Preview program?

If External Captures and yes to Dashboard Preview then please use the report feature of the Xbox Insider app to let them know about your issue. My console is in Preview Alpha and I noticed that the last update seems to have affected how it sees my External
Capture HDD.

If your console isn't in Dashboard Preview then try connecting your HDD to a computer to see if it's recognized there. It may be a coincidence however unfortunately HDD'S do die eventually.

I have a similar issue. I try to save my screen captures and it says "Sorry, the capture you selected was not saved. PLease try again".

Actually, even the videos I capture cannot be saved.

I have xbox gold membership, if that info is relevant.

There used to be an app called Upload Studio which has just been removed from the App Store. To trim your videos from your Xbox follow these steps.

1. First capture your gameplay by pressing your xbox button followed by X.

2. After a short while your clip will have saved to your recent captures.

3. To see these captures press your xbox button again and move to Capture & Share.

4. Go to recent captures and press A, then choose which clip you want to trim and edit.

5. An option should now appear near bottom of list saying Trim.

6. It may take several moments to load in your clip.

7. Move your left analogue to trim your clip from.the start and your right to trim it from the end.

8. When finished press A to preview clip or X to save.

Hope this has helped.

Hi you can actually increase te record length of 1080p if you save the game captures to an external hard drive. However it cannot be a drive that you also use to save games to. It needs to be formatted as NTFS and not prepared as an internal drive. You
will then be able to save game captures to it and increase the length of the captures.