Captures not appearing on Smartglass App

Discus and support Captures not appearing on Smartglass App in XBoX Games and Apps to solve the problem; Strting since this weekend, my captures have not been appearing on the Smartglass App. I have refreshed, restarted the app, and even restarted my phone... Discussion in 'XBoX Games and Apps' started by Cortie888, Apr 18, 2017.

  1. Cortie888
    Cortie888 Guest

    Captures not appearing on Smartglass App


    Strting since this weekend, my captures have not been appearing on the Smartglass App. I have refreshed, restarted the app, and even restarted my phone to fix it. I can see them form my posts (like "Cortie88 has created a capture") and from messages to friends.
    They still appear on the Xbox console itself though. Any ideas?

    :)
     
    Cortie888, Apr 18, 2017
    #1
  2. SXE Martini
    SXE Martini Guest
    Half my captures are not showing

    Why is it that on the actual console, smartglass or the Xbox One Windows 10 app, over half my captures are missing, yet a third party website seems to find all of them.
     
    SXE Martini, Apr 18, 2017
    #2
  3. aMaZeeeeee
    aMaZeeeeee Guest
    Game captures not appearing

    Ah ok, thanks for the answer bro.

    Did a google search on the issue but couldn't really find anything. Bit annoying but at least I know it's not me.
     
    aMaZeeeeee, Apr 18, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Captures not appearing on Smartglass App

    Hey Cortie888! What kind of device are you using? Does the issue occur with the Xbox App or the beta version? Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Apr 19, 2017
    #4
  5. Cortie888
    Cortie888 Guest
    I'm using the app on my IPhone (5s). It is the Xbox app and not the Beta.
     
    Cortie888, Apr 19, 2017
    #5
  6. Mister Cizl
    Mister Cizl Guest
    Hey Cortie888! Are you unable to see game clips and screenshots or just game clips? Additionally, try signing out in the settings menu and sign back in and see if that helps. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Nov 2, 2018
    #6
  7. Cortie888 Win User

    Captures not appearing on Smartglass App

    I'm using the app on my IPhone (5s). It is the Xbox app and not the Beta.
  8. Mister Cizl Win User

    Captures not appearing on Smartglass App

    Hey Cortie888! Are you unable to see game clips and screenshots or just game clips? Additionally, try signing out in the settings menu and sign back in and see if that helps. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  9. Mister Cizl Win User

    Captures not appearing on Smartglass App

    Hey Cortie888! What kind of device are you using? Does the issue occur with the Xbox App or the beta version? Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  10. Dan_S_J Win User

    Achievements in German

    They also appear in German on my smartglass app but not on my profile on xbox.com
  11. II Ultraz II Win User

    CANT REMOVE OR ADD FRIENDS

    Im having the same issue where it shows i can add friends via the smartglass app and on the website but they dont appear on the pending list on both the smartglass app or on the 360 friends list. Please fix this.
Thema:

Captures not appearing on Smartglass App

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