Captures folder and all files inside missing after capturing new video

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Unfortunately deleted files often cannot be recovered. What you can do is retrieve the old captures folder, where the videos are stored, to do this follow the instructions below.

1. Go to the start menu type" Game Bar" and open the app

2. Click on the folder icon next to capture to open the folder

3. Right-click inside the window hit properties go-to a location and then you click restore

*Thank you in advance for contacting us, if you have any more questions please do not hesitate to ask, it is always a pleasure to help the community.

Hi, in the temp folder, the recordings are saved inside other folder?

If yes do this instead.

Go to Windows settings > gaming > captures > open folder > drag that folder to the Videos folder in your PC.

After that try doing a new recording and you should be able to see the new recording saved there.

If that doesn't work create the Captures folder inside Videos.

Then delete the registry keys associated with the game bar :

Press Windows key+R then type regedit and press Enter.

Go to this path (expand the folders using the little ">")

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\GameDVR

Once there delete all the keys except (Default), restart your PC and check if you can save the clips inside Captures

To change the default location of game bar captures folder on Windows 10, you can follow these steps:

- Open Settings by pressing Windows Logo key + I.

- Click on Gaming and select Captures from the left pane.

- Click on Open folder to open the current capture folder.

- Right-click on an empty space in the folder and select Properties.

- Click on Location tab, select Move and navigate to the Captures folder that you have created inside Videos folder.

- Alternatively, you can open File Explorer, click on This PC, browse to C:Users%username%Videos, right-click the Captures folder and select Properties, click the on the Location tab, and click the Move button.

- Another option is to create a new folder named Captures inside your Videos folder in your user profile, edit the registry to set the value data on that key to %USERPROFILE%VideosCaptures, and restart your PC.

Thank you for allowing me to assist you today. If you could let me know if we have answered your questions or if there is anything else we can assist you with?

I have a simular issue. I accidentally deleted my "Captures" folder. And now all my captures are being saved to '\AppData\Local\Temp'

I want I created a new Captures folder in my videos, however all my screenshots and video captures are still being saved in 'Temp'

No, I am not able to access the original 'Captures' folder from the Videos folder in the C Drive as I moved it to a portable hard drive. I created a new 'Captures' folder in the C Drive, but the Game Bar doesn't want to recognize it as a new one, that's
my issue. Is there a way to make the new folder a default location for new captures?