Cants get into PC

Discus and support Cants get into PC in XBoX Accessibility to solve the problem; So when trying to get on my laptop it wants me to sign into the account and then won’t let me continue until I verify the account but I have no access... Discussion in 'XBoX Accessibility' started by stephanie mitchell2, Nov 24, 2022.

  1. stephanie mitchell2
    stephanie mitchell2 Guest

    Cants get into PC


    So when trying to get on my laptop it wants me to sign into the account and then won’t let me continue until I verify the account but I have no access to the email or the phone number used. I can’t log into my account to change or update this information because it wants me to verify. It took me to another thing and had me put in information and security questions I don’t know the answer to because the account was made years ago. The email used to log in is different from the one for verification.

    :)
     
    stephanie mitchell2, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    Cants get into PC

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Stephanie

    If you try to sign in with your account using your phone here
    https://account.microsoft.com/profile
    The same happens?

    If yes, I can advise you in this case filling the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team

    https://account.live.com/acsr

    But before that, you could try other alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...
  3. Andreas_212 Win User

    Dungeon Siege 3 demo info

    Cant wait to get this on PC.
  4. Bryan5215 Win User

    xbox to pc

    so i cant get it on pc any way
  5. AdamKwarren Win User

    Minecraft Windows 10 on PC/Xbox

    So even if i have java on pc, I cant get bedrock?
  6. JosefLBohorquez Win User

    cant get into xbox account on PC

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this collinwilliams3

    Please ask your friend to sign in with his account here:

    https://account.microsoft.com/profile

    And here:

    https://account.xbox.com/en-us/spashell

    Is he able to see the correct gamertag?

    Also, ask him to sign in his account on a different PC/Device to see how it goes. This helps us to isolate a bit more the issue

    Let me know the resolution
Thema:

Cants get into PC

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