Cant watch ads to earn points and keys

Hey there,

Sorry to hear about the issues you're having with Microsoft Bingo. Please try the troubleshooting steps on this page

HERE and let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

Let us know how it goes!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Same Problem here, doesn't matter if watch ad for coins or tickets, the game shows dark screen, loading animation and then crashes immediatly.

The Problem exists since a few days since i started playing Bingo.

The eventviewer from windows says (german):

Name der fehlerhaften Anwendung: MsBingo.exe, Version: 1.0.0.0, Zeitstempel: 0x5775641a

Name des fehlerhaften Moduls: Microsoft.Advertising.dll, Version: 10.0.1611.30004, Zeitstempel: 0x583f3be6

Ausnahmecode: 0x80000003

Fehleroffset: 0x000035e1

ID des fehlerhaften Prozesses: 0x2df8

Startzeit der fehlerhaften Anwendung: 0x01d26a6c25a9219c

Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.MicrosoftBingo_2.5.6301.0_x86__8wekyb3d8bbwe\MsBingo.exe

Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1611.3.0_x86__8wekyb3d8bbwe\Microsoft.Advertising.dll

Berichtskennung: ***

Vollständiger Name des fehlerhaften Pakets: Microsoft.MicrosoftBingo_2.5.6301.0_x86__8wekyb3d8bbwe

Anwendungs-ID, die relativ zum fehlerhaften Paket ist: frima.MicrosoftBingo

you need earn 100 points before they get added to your account.

That is a month long offer. The points you've earned will be added after the end of the month.

Hi Stinky Corpse,

They've already been released and should be active on your console already.

But here's the list for you.

January’s Xbox Game Pass quests

The Witcher 3 (200 Points)

Get two successes in The Witcher 3: Wild Hunt (read the test) by January 31 to earn 200 points.

Minecraft (200 Points)

Get two successes in Minecraft (read the test) by January 31 to earn 200 points.

ID @ Xbox games = points! (300 Points)

Get 3 wins in any ID @ Xbox game by January 31 to earn 300 points.

New games = points! (100 Points)

Achieve a success in any of the recently added games below by January 31 to earn 100 points.

New Year = new game (100 Points)

Get a hit in one of the games below by January 31 to earn 100 points.

Earn points on PC (100 Points)

Get a hit in one of the PC games below by January 31 to earn 100 points.

Xbox Game Pass mobile app (100 Points)

Connect to the app on 4 different days, view recently added games, and download a game from your mobile to earn 100 points.