Can’t verify my main account

Discus and support Can’t verify my main account in XBoX Accessibility to solve the problem; I need help on verification to my old account my phone number has changed and I’ve tried multiple times verifying another way and it doesn’t work... Discussion in 'XBoX Accessibility' started by DAVID MONTELONGO, Nov 14, 2022.

  1. Can’t verify my main account


    I need help on verification to my old account my phone number has changed and I’ve tried multiple times verifying another way and it doesn’t work please assist me with this.

    :)
     
    DAVID MONTELONGO, Nov 14, 2022
    #1
  2. Georges C. Win User

    Can’t verify my main account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello David, if you are referring to the exchange of your old security information for a new one, you have to add a new number or email, but for this the account automatically enters a 30-day quarantine for the information to be updated in the system.

    Microsoft account security info & verification codes

    https://support.microsoft.com/en-us/account-bil...
  3. Russell Dixon Win User

    I can’t verify my main Microsoft account

    That account literally has half my life in it. Please help me find a way to get it back. Please.
  4. Russell Dixon Win User

    I can’t verify my main Microsoft account

    Also I’ve used the same device every time in the same location I’ve always used them. I want my stuff that I paid for back in my possession.
  5. Nkosana23 Win User

    I can’t verify my main Microsoft account

    Hi. My name is Brilliant and I would love to help you today.

    Account recovery is only done by the system. There is no support that can assist you with that besides leading you to the same steps that you have already taken. You can try complete the form using a device you have previously used to sign in to your account and in a location where you commonly use that device and we will recognize it, such as your home or office.

    It is recommended that you first go to the Help with the Microsoft Account Recovery Form at: https://support.microsoft.com/accou...ccount-recovery-form-b19c02d1-a782-dee6-93c3- dc8113b20c42 before filling out the form.

    When you are ready, you can fill out the form at: https://account.live.com/acsr.

    If you're still unable to recover your account using the form, your account may be lost forever.
  6. Kathy A. Win User

    I can’t verify my main Microsoft account

    Good day!



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
Thema:

Can’t verify my main account

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