Can't use Xbox funds to buy a game?

Discus and support Can't use Xbox funds to buy a game? in XBoX Games and Apps to solve the problem; Hi guys, So I've been trying to buy Portal: Still Alive on the Xbox marketplace using funds I got from Xbox live rewards. I have $20 on the account... Discussion in 'XBoX Games and Apps' started by Joseph_719, Apr 28, 2016.

  1. Joseph_719
    Joseph_719 Guest

    Can't use Xbox funds to buy a game?


    Hi guys,

    So I've been trying to buy Portal: Still Alive on the Xbox marketplace using funds I got from Xbox live rewards. I have $20 on the account and there is no option to use it to buy the game, it will only let me use a credit card. How can I buy it using using
    the $20 I have?

    :)
     
    Joseph_719, Apr 28, 2016
    #1
  2. Daft Badger
    Daft Badger Guest
    Please help

    If you've redeemed a gift card then you can use the funds to buy any digital content from the store.

    You can't use currency in your account to by xbox live.
     
    Daft Badger, Apr 28, 2016
    #2
  3. The Turgyptian
    The Turgyptian Guest
    I cannot download games off Xbox.com/Xbox Live store on my Xbox 360 console with Microsoft Account funds.

    Well, I tried it from my Xbox too but it's the same exact thing. I can't use my MSA funds to buy it.
     
    The Turgyptian, Apr 28, 2016
    #3
  4. SPS-40B1869D-52C4-424D-80A4-BAB160E57F66
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66 Guest

    Can't use Xbox funds to buy a game?

    Hi JiR95,

    Currency/Microsoft Account Balances can only be used on a game's respective consoles. This means that since you are trying to buy an Xbox 360 game from an Xbox One, you won't be able to. In order to use your account funds, you can only purchase Xbox 360
    games from an Xbox 360 or Xbox One titles from an Xbox One. Also, the backwards compatible titles are sold using a webface that is similar to the Xbox.com site meaning you will only be able to purchase games with a Credit/Debit card or PayPal account.

    ~Blitz
     
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66, Apr 28, 2016
    #4
  5. Joseph_719
    Joseph_719 Guest
    That's depressing, as I don't have a 360. I hope they change it.
     
    Joseph_719, Nov 2, 2018
    #5
  6. Smwutches Win User

    Finding out how to get my Xbox gift card I purchased

    You can't buy a gift card with a gift card. You would use the funds to buy something through Xbox/Microsoft.
  7. yobrizo Win User

    Microsoft Account Balance

    you can't transfer funds to different regions, so if you can't use the balance use, as long as you have address uses, to buy a digital game
  8. The Turgyptian Win User

    I cannot download games off Xbox.com/Xbox Live store on my Xbox 360 console with Microsoft Account funds.

    Well, I tried it from my Xbox too but it's the same exact thing. I can't use my MSA funds to buy it.
  9. LeeRogers3 Win User

    Lego Star Wars III free with Gold... 14 day Free Trial, Says I have to Buy Game??

    I went and Bought $30 Worth of XBOX Gift Cards to Buy the Games.... But After Putting them in My Account..... XBOX STATED .... YOU CAN'T USE XBOX FUNDS TO BUY PRODUCTS ... USE ANOTHER FORM OF PAYMENT... So.... I had to Use PayPal.... To Buy the Games I wanted.....
    MICRO-JUNK ... HAS SOME **** IDEAS ..... AND RULES .....ALL FOR THEM.... and SCREW THE USER ......
  10. Smwutches Win User

    Gifting a friend Call of Duty: World at War

    Also, bear in mind that to use funds from an Xbox gift card to buy the game, he would need to do so on a 360 console. If he's using an Xbox One he would not be able to purchase that game using funds.
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Can't use Xbox funds to buy a game?

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