Can´t use the online service to send you my Elite Controller

Discus and support Can´t use the online service to send you my Elite Controller in XBoX on Consoles to solve the problem; Hey Microsoft, I can´t use the online service on your website (https://support.microsoft.com/de-de/devices) to send my XBox One Elite Controller.... Discussion in 'XBoX on Consoles' started by BonKtheFirst, Sep 26, 2018.

  1. BonKtheFirst
    BonKtheFirst Guest

    Can´t use the online service to send you my Elite Controller


    Hey Microsoft,

    I can´t use the online service on your website (https://support.microsoft.com/de-de/devices) to send my XBox One Elite Controller. Everytime I got the same failure text:

    "Leider ist bei uns ein Fehler aufgetreten. Versuchen Sie es später noch einmal. (nh5jk9WUvkW6jMlK.34)"

    What can I do?

    Best regards,

    Markus

    :)
     
    BonKtheFirst, Sep 26, 2018
    #1
  2. Taddimuss
    Taddimuss Guest
    ​I need to send in my Xbox one elite controller to get fixed

    I need to send in my Xbox one elite controller to get fixed. At the device service and repair in the elite controller thing it wants to send me replace accessories not an actual
    elite controller. There's a replacement standard controller. Do I use the standard replacement and I send my elite controller and they'll send me an elite controller or a standard? I'm just confused, am I overlooking something? I've read other post about broken
    elite controllers but the answered ones just have a link to the Device service and repair page or something along the lines of that.
     
    Taddimuss, Sep 26, 2018
    #2
  3. MattyRums
    MattyRums Guest
    Xbox one elite controller battery hatch

    Check out the Servicing your Xbox Elite Wireless Controller page which you can find here:

    support.xbox.com/.../servicing-elite-controller
    . You'll most likely have to use the Xbox Online Service Center to try and get your replacement.
     
    MattyRums, Sep 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Can´t use the online service to send you my Elite Controller

    Smwutches, Sep 26, 2018
    #4
  5. Smwutches Win User

    Can´t use the online service to send you my Elite Controller

  6. MattyRums Win User

    Xbox one elite controller battery hatch

  7. FearedNightmare Win User

    xbox elite controller broken bumper

  8. Smwutches Win User

    Repaired item didn't send everything back

    You would need to try contacting support to see if there is anything they can do, but it is noted that when you send an elite controller in you should only send the controller. Nothing else is guaranteed to come back. http://support.xbox.com/contact-us

    https://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller_OLD

    Important If you do need to send your Xbox Elite Wireless Controller to our service center, do not send removable parts with your controller. They will not be returned to you. Keep all
    the removable D-pads, paddles, and thumb sticks. You'll receive a replacement controller without these parts, so you'll need to use those original parts with the replacement controller.
  9. dustylee15 Win User

    Xbox Elite Controller Right Analog Stick Issue

Thema:

Can´t use the online service to send you my Elite Controller

Loading...
  1. Can´t use the online service to send you my Elite Controller - Similar Threads - Can´t online service

  2. I’m asking Xbox to reconsider Mercenaries 2 for backward compatibility so fans can...

    in XboX Insiders
    I’m asking Xbox to reconsider Mercenaries 2 for backward compatibility so fans can...: It is incredibly frustrating and unfair that Mercenaries 2: World in Flames is not backward compatible on modern Xbox consoles, especially when Mercenaries: Playground of Destruction is fully...
  3. Can Microsoft remove the publicity ???

    in XboX Insiders
    Can Microsoft remove the publicity ???: Is there any way Microsoft could remove the ads from the Xbox Series S/X home screen? I'm pretty sure no one who bought an Xbox wanted ads. We already pay for games and Live subscriptions. I don't...
  4. Can anyone help.. VRR not working on msi monitor

    in XboX Insiders
    Can anyone help.. VRR not working on msi monitor: Hi I have an msi 271 qpx 280hz monitor hooked up to a xsx and my partner has the same monitor but 240hz. We both have our xbox settings exactly the same and the monitor set up the same apart from...
  5. Can anyone help me on how to find cheap xbox joysticks

    in XboX Insiders
    Can anyone help me on how to find cheap xbox joysticks: Hey guys does anyone know where to get cheap joysticks for xbox? submitted by /u/Electrical_Table_641 [link] [comments]
  6. Dissertation Form can you please fill this out it only takes 2 minutes thank you!...

    in XboX Insiders
    Dissertation Form can you please fill this out it only takes 2 minutes thank you!...: Hello everyone I hope you are well, can you please complete my form for my dissertation it only takes two minutes. many thanks https://forms.gle/22RxUrivujHPtAaDA submitted by /u/WittyAside8762...
  7. That's probably a dumb question but can I request access for the alpha tier for xbox insider?

    in XboX Insiders
    That's probably a dumb question but can I request access for the alpha tier for xbox insider?: Seems like only that tier seems to be updated regularly unlike all the other tiers which updated like once monthly. And I want to see how it's different compared to all the others. submitted by...
  8. Can you play saved game from Xbox one version on series x/s version of same game??

    in XboX Insiders
    Can you play saved game from Xbox one version on series x/s version of same game??: Trying to play my saved game from fc25 Xbox version on series x/s version of game and save doesn’t show up? All search’s show saves on cloud and should be playable on newer versions but not sure...
  9. What is up,can,t join in friends online games,open nat or is there a server not working?

    in XBoX Rewards & Social
    What is up,can,t join in friends online games,open nat or is there a server not working?: Why is the online not working like it should? 1ab2ff55-bd07-4bbc-aac1-59399bb789cb
  10. I can´t change my online safety and privacy Xbox settings.

    in XBoX Accessibility
    I can´t change my online safety and privacy Xbox settings.: (Sorry for any english errors) I was trying to acess the online safety and privacy Xbox account settings but everytime i go to that page it appears the "The URL may be misspelled or the page...