Can't use my Xbox live card ! XBOS3004 error.

Today I bought myself an Xbox Live Card from MMOGA.

A 10 Euro card. I typed the code in and it showed me that it is indeed 10 Euros, so I bought the right thing.

I live in Germany and we of course also use euros here, but the page still tells me " This code doesn't match your location ".

I did what they asked and went into my Xbox settings and into the system to look at my location which is still Germany.

My point I live in the EU, my location is right, the code are 10 euros not Dollars and I still get the XBOS3004 error.

:)

 

Xbox Card

My friend purchased a $15 Xbox card for me because my Xbox Live ran out, but I can't use it to purchase Xbox Live. Do I have to use an Xbox Live card/Credit card in order to purchase Xbox Live?

 

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

• Month-to-month membership- Notification comes 15 days in advance
• 3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

• The payment option you are using will be charged immediately.
• The time subscription plan you have just purchased will be added to your remaining subscription time.
• Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

• Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

• Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

 

Sorry to hear it. The error code you posted does indeed mean that there is a region issue.

support.xbox.com/.../error-code-xbos3004

Even though the card may be in Euros it's possible that the code you purchased could be for a different country than Germany which would be causing the problem.

I'd recommend you contact the seller to ensure the code you purchased is actually for Germany.