Can't use my xbox at all. Help?!?

I think they had some problems with live .

Hold the power button for about 10 seconds to hard restart the console. It may fix it.

I'm having the same problem I been online 7yrs and I can't remember my password but know my email.i cant sign in even for offline play I gt code 8015d003 Xbox help does not help at all. I have 4 xboxs online in my house and if I can't get help I'll cancel
all my online profiles it's a joke the lack of help and support they offer.i don't want to start over as my gamer score and all my game downloads and maps but I can't get help anywhere

Hello BLACKxBIRD,

The 335,050 is your lifetime Credit amount. This includes already deposited Credits. You can view your history of Credit and deposit events from your MyStatement on the MyRewards page, sorted/viewed by LIfetime Rewards Earned. You can then confirm the deposits
as currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount, since we are adding funds to your account.

Same problem here, on my connection test I get "Your console is connected to the internet but can't connect to Xbox LIVE. Visit www.xbox.com/connection-help for more help." First of all this page doesn't exist on xbox.com anymore so that's useful.

Second, I can't help but notice when I sign into my profile at xbox.com it says Xbox LIVE is "Up and Running." What are we missing here?