Can’t use balance

Discus and support Can’t use balance in XBoX Sales and Promo to solve the problem; Hello i am damian and i wantrd to buy the deal 3 months gamepass for 1$ and 1 month gold dor 1$ but for some reason it wont let me use my balance, noe... Discussion in 'XBoX Sales and Promo' started by DamianOfzo, Apr 25, 2019.

  1. DamianOfzo
    DamianOfzo Guest

    Can’t use balance


    Hello i am damian and i wantrd to buy the deal 3 months gamepass for 1$ and 1 month gold dor 1$ but for some reason it wont let me use my balance, noe i was hoping someone from the xbox support team could do it for me so it will work otherwise i miss out
    on a deal because of some crazy bug

    Gamertag DangergamingNL

    :)
     
    DamianOfzo, Apr 25, 2019
    #1
  2. Nixelplex Win User

    Can’t use balance

    You can't use your Microsoft credit to purchase GamePass or Gold. you Will need to use your Credit card.
  3. denis97g Win User

    Can’t use balance

    Hello, does it give you any error? to contact support go to support.xbox.com
  4. steeledwand7664 Win User

    Can’t use balance

    You would have to use a credit/debit card to purchase these types of deals the MS account currency/gift card money does not work
  5. XBA_Hype Win User

    Can’t use balance

    from the forums my friend we cannot help you. we do not have the authority to do so.

    check out this handy link with some useful information. billing trouble

    double check your account has no billing restrictions going on.
  6. zzIRISMAXIMUSzz Win User

    Can’t use balance

    You may want to try from the smartglass app on the phone or on a pc on the microsoft website it might work there.
Thema:

Can’t use balance

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