cant use anything.

I issued a request for refund from steam because i shouldnt have to go through all this for a game that doesnt work. all i gained from purchasing your game is a hot load of trash taking up space on my pc. I have faith that no matter how long i wait, my problem
will never be resolved. From experience, this is typical customer service from your company. If you can summize a solution i will petition and cancel the refund request. because as i said i would perfer to play the game than have the money. But once again
i am certain you will take another whole day to ask me either a question that shouldnt of needed to be asked(such as your last one, cause if you were actually familiar with what you were doing i would expect you would recognize i posted the error message in
my initial contact.) or just continue to waste my time. wyd microsoft why you gotta be this way. I remember being able to call and talk to a human being who was usually more helpful and would at least keep me on the line until the problem was resolved.
Now its “were sorry this automated system cannot help, or your issue isnt big enough to merit speaking to you over the phone about it.” Str8 up bad business model. Now please regard im not in anyway trying to come off as rude. I am merely stating my experiances
with your company directly and as a typical modern consumer.

As
well as one my iphone at the xbox website. Smh and to further speed things up on the xbox companion same issue different error. 0x8015DC03 i have clicked more info and of course not a mention of this error anywhere. Honestly i would much rather
to play my game than not. im getting more frustrated with each day. The Microsoft corporation has an
obligation to provide the services that
we the consumers pay for. Your technical ai support for microsoft has to be the worst ive ever witnessed thus far. I would so much rather talk to any non native language speaker than an broken virtual assistant.
Just venting still, i know its not you personally. Just not happy with the direction this Corporation is tilting. Bad for consumers but great for the next quarter margins. Not how a business should be run.once again please help me to solve this issue.

Hi seeker77584

I am sorry this is happening to you. I am sure this is frustrating for you, but could you tell us the error code (or anything) you are getting while you try and use/redeem your game? Thank you

Hey there n0fe4r824! Sorry to hear you're seeing this error code. Have you been receiving this code when trying to purchase content? Or are you just browsing? (of course this is not in regards to receiving the code in Netflix but rather other places on the
Xbox 360 Dashboard). Have you tried clearing your
cache and
re-downloading your profile? Let us know any steps you have already tried and any more details you think may be helpful!

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

thomascolby, Could you elaborate more fully on your problem?