Cant upload custom image

jcc2006 · Jul 10, 2022

im on the xbox companion app trying to upload a custom image but it keeps saying we cant upload your picture right now and its been doing this for three days

:)

blandhorse5692

Hello, jcc2006. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

By custom picture, do you mean to change your gamerpic? If so, please try to do it on the console or on the Xbox app on mobile:
https://support.xbox.com/en-US/help/account-pro...

Feel free to ask back any questions.

I tried to upload a profile picture through the app for a few days and it hasn't been going through. I tried through the xbox as well but both haven't been working for some reason.

Lucas Lauer

Hello, jcc2006. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

By custom picture, do you mean to change your gamerpic? If so, please try to do it on the console or on the Xbox app on mobile:
https://support.xbox.com/en-US/help/account-pro...

Feel free to ask back any questions.

Fa xXdogXx

There isn't a official date as the covid-19 is not allowing workers to go in and do all of the jobs that are needed so they have decided to cut back on some features.

H3PA80R

I hope it will be back when everything turning back to normal after the covid19 crisis is over. But there is no offical date or something right now.

DanMen334

no hay una fecha especifica, pero cuando den una o vuelvan a estar activas aquí lo anunciarán https://beta.support.xbox.com/help/account-profile/browse

Cant upload custom image