Can't upload custom image for profile picture

Discus and support Can't upload custom image for profile picture in XBoX on Consoles to solve the problem; Everytime I try to upload a custom image it keeps saying "The image could could not be opened. Make sure the file is unblocked. " I don't know what I'm... Discussion in 'XBoX on Consoles' started by Xertified Mailbox, Feb 14, 2021.

  1. Xertified Mailbox
    Xertified Mailbox Guest

    Can't upload custom image for profile picture


    Everytime I try to upload a custom image it keeps saying "The image could could not be opened. Make sure the file is unblocked. " I don't know what I'm doing wrong. Someone please explain.

    :)
     
    Xertified Mailbox, Feb 14, 2021
    #1
  2. K1NGBLAZE Win User

    Xbox gamer picture

    Same here. Been trying to upload for 3 days now, I still can't upload a custom profile picture.
  3. KhajiBower34 Win User

    The Xbox profile picture system seems to be down again

    Hello ☭ ✞, I am an independent advisor and I would be happy to help you today. My name is Khaji

    I'm sorry you're having trouble updating your profile picture on Xbox.

    Restart your console: Go to the Xbox app, select your profile, click Settings, choose Console Info, then select Reset Console. There will be a message asking if you want to Reset and delete everything or Reset and keep my games and apps

    Change your profile picture via the Xbox console: Press the Xbox button on your controller to open the guide. Go to Profile & System, select your profile, and then select My Profile. Select Customize Profile > Change Player Picture. Choose your gamer image from the selection shown, or select Take a photo of my avatar or Upload a custom image

    Upload a custom image: To upload a custom image, connect a USB device with the JPG or PNG image you want to use. Note: Custom images are only available for adult Microsoft accounts

    Change your profile picture through the Xbox app on mobile: You can also change your gamer picture any time you want using the Xbox app on mobile. Choose from the Xbox Gamer Image Library, or add your own image directly from your mobile device

    If after this you can't solve the problem, I will be here to continue helping you,
    but remember and keep in mind that I am a Player just like you
    than with little more knowledge regarding Software and Hardware.
  4. Daft Badger Win User

    I can't upload a custom profile picture

    Sounds like your previous gamerpic violated the ToU/CoC.

    You can go to the enforcement site
    here     to see any enforcement action on your account & file for a case review if eligible.
  5. FoundedBonsai30 Win User

    Xbox Profile Picture

    I’m having the same issue, I upload a custom profile pic in the Xbox app and it usually automatically works but it didn’t and the “we still have your picture” that you’d usually see at the top of your profile after uploading a custom image wasn’t there. (This happened right when I ran out of gamepass ultimate)
  6. Albert X Win User

    Uploading a custom profile picture

Thema:

Can't upload custom image for profile picture

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