Can't upload custom gamerpic

Discus and support Can't upload custom gamerpic in XBoX on Mobile to solve the problem; So I currently have no suspensions on my account and have always had different custom gamerpics (changed it like 2 days prior to the incident).... Discussion in 'XBoX on Mobile' started by DankThomasChoo, Feb 20, 2019.

  1. Can't upload custom gamerpic


    So I currently have no suspensions on my account and have always had different custom gamerpics (changed it like 2 days prior to the incident). Recently however it will allow me to go through the process of uploading a pic, but won't actually change it
    even after I wait a whole day.

    :)
     
    DankThomasChoo, Feb 20, 2019
    #1
  2. ngocphi Win User

    Can't upload a custom gamerpic

    well typically changing the age of your account after setup doesn't affect your account age fyi

    Once you setup.your Xbox account you are asked for your age

    If you entered it wrong during that time there is no recourse
  3. {Parity} Win User

    Can't upload custom gamerpic

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  4. XBF Jasmine Z Win User

    Can't upload custom gamerpic

    Hi Thomas,

    Thanks for reaching out to us here on the Forums!

    We understand you want to change your
    gamerpic.
    To
    change your gamerpic
    to a custom image try the following:

    1. Press the
      Xbox
      button on your controller to open the guide.
    2. Select
      Sign in, choose your profile, then select
      My profile.
    3. Select
      Customize profile>
      Change
      gamerpic.
    4. Choose a
      gamerpic.

    In the future, if you ever want to change the
    gamerpic again please
    avoid:

    • Images intended to harm or harass another person
    • Images that depict nudity or are sexual in nature
    • References to illegal drugs
    • Depictions of real-life violence or excessive violence/gore
    • Images containing personal information
    • References to hate groups, terrorist organizations, or notorious figures
    • Inflammatory images directed towards specific demographic groups

    If you upload an inappropriate custom image it may be removed and replaced with the most recent Microsoft-created
    image that you used, and you will be prevented from uploading any additional imagery for a specific period (typically 24 hours). Please try from another device if it still doesn't work.

    I hope this information helps :)
  5. DankThomasChoo Win User

    Can't upload custom gamerpic

    Did as you said but it still wouldn't update, I'll try restartig my phone and unistalling the app. Thanks for the help though!
  6. Daft Badger Win User

    Can you upload your own gamer pics?

    Not stupid at all.

    Perfectly reasonable that under 18's can't upload a custom gamerpic.
Thema:

Can't upload custom gamerpic

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