cant upgrade xbox live gold to ultimate

Discus and support cant upgrade xbox live gold to ultimate in XBoX Sales and Promo to solve the problem; Yesterday my ultimate expired and i cancel it cause i couldnt pay at this time.Unfortunately my son bought and activate for me an xbox live gold... Discussion in 'XBoX Sales and Promo' started by Vedoyza, Oct 6, 2020.

  1. Vedoyza
    Vedoyza Guest

    cant upgrade xbox live gold to ultimate


    Yesterday my ultimate expired and i cancel it cause i couldnt pay at this time.Unfortunately my son bought and activate for me an xbox live gold subscription for 36 months,but from the wrong region(im in greece and the cards was from us) and now i cannot
    upgrade to game pass ultimate cause of different region.Is there any solution for this?its a shame to have to change my xbox profile with all the games and apps i have bought for the last 10 years or more,for having game pass ultimate.

    :)
     
    Vedoyza, Oct 6, 2020
    #1
  2. Terry Ady Win User

    Is it still possible to upgrade from xbox Gold to Game pass ultimate for $1?

    I’ve not redeemed my Xbox live gold code yet though. So is there a way to check when I have no current active subscriptions?

    Cause if I cant upgrade to Xbox Ultimate from live gold. I might as well buy Xbox ultimate 3 months from a third part at $30 ( so $10 per month)
  3. Kimberly AnneTecson Win User

    Cancelled Game Pass, now my Gold is gone..

    Hi,

    Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
    console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
    You need to contact Xbox Support to reinstate your lost membership.

    To contact them, please go to this site:

    https://support.xbox.com/en-US/contact-us
  4. RainingRoses Win User

    Xbox subscription

    Hi Randy,

    Both Xbox live gold and gamepass are included in ultimate, so you don’t need to purchase these subscriptions separately.

    On your account, you should be given the option to upgrade to ultimate, if not just purchase ultimate as this will automatically upgrade your existing membership.

    https://www.xbox.com/en-GB/live/gold/upgrade

    Gamepass is £7.99 a month and Xbox live gold is £6.99 a month, so worth upgrading if use both to save money and have a 2-in-1, Ultimate is £10.99

    Any questions I’m happy to help 😊
  5. DrifterX22 Win User

    xbox ultimate exchange rip off

    I you upgrade to ultimate game pass you keep all the current time on your Xbox live gold with no deductions. If you add time to Xbox live gold it will add what ever you purchase. The reduced rate is if you upgrade to Ultimate then either purchase/win/or
    are gifted Xbox live gold time when added there is a conversion rate.

    If you want to extend your Xbox live gold first then convert to ultimate it works out as the best value.
  6. WPAK Win User

    Xbox ultimate

    Hi there,

    since you already had Ultimate before then if you decide to upgrade to Ultimate and you currently have 12m Gold, then the 12m Gold will be converted (via a specific ratio) to Ultimate, I think it's 12m Gold convert into 4m of Ultimate, more details can be
    found in the FAQ here:
    https://www.xbox.com/live/gold/upgrade
Thema:

cant upgrade xbox live gold to ultimate

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