Can't update Privacy and Online Safety Settings - Unexpected Error

Discus and support Can't update Privacy and Online Safety Settings - Unexpected Error in XBoX Games and Apps to solve the problem; Hi, I'm unable to connect to multiplayer servers on my account. I get the following error message: You cannot play online multiplayer through Xbox... Discussion in 'XBoX Games and Apps' started by Thund3r5h0ck, Jun 22, 2018.

  1. Thund3r5h0ck
    Thund3r5h0ck Guest

    Can't update Privacy and Online Safety Settings - Unexpected Error


    Hi, I'm unable to connect to multiplayer servers on my account. I get the following error message:



    You cannot play online multiplayer through Xbox Live because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com

    When I try to update my Privacy and Online Safety Settings at

    Sign in to your Microsoft account

    I get "An unexpected error occurred. Please try again later."

    This has been the case for a couple of hours now.

    Any help would be greatly appreciated.

    Cheers

    :)
     
    Thund3r5h0ck, Jun 22, 2018
    #1
  2. Official✅
    Official✅ Guest
    Can't update Privacy and Online Safety Settings - Unexpected Error

    Twith or mixer on xbox and it says my settings do not let me even though everytihng is lublic except for the stream setting. When it comes to change the stream setting, it says there was an error and i cannot change it.
     
    Official✅, Jun 22, 2018
    #2
  3. XBF Paul M
    XBF Paul M Guest
    Can't update Privacy and Online Safety Settings - Unexpected Error

    Hiya, Official!

    Paul from Xbox Forums Team here to assist with the issue. From what I've read it looks like you're trying to stream. What application are you trying to use to stream?

    Happy Gaming!

    Paul Xbox Forums!
     
    XBF Paul M, Jun 22, 2018
    #3
  4. Dv Broken ED
    Dv Broken ED Guest

    Can't update Privacy and Online Safety Settings - Unexpected Error

    I guess it´s the internet, reboot the console turning down 10 secs the xbox console botton.
     
    Dv Broken ED, Jun 25, 2018
    #4
  5. Thund3r5h0ck
    Thund3r5h0ck Guest
    My problem isn't on the Xbox console but with using Xbox live to sign in to the windows 10 version of minecraft on my PC. I'm completely unable to change any privacy settings on my account, so I can't log in to a friends realm. It seems to be an issue with
    the Family settings - I have access to them on an adult assigned account, but I can't change them. I get the error message "An unexpected error occurred. Please try again later"
     
    Thund3r5h0ck, Jul 3, 2018
    #5
  6. Yolotroll101
    Yolotroll101 Guest
    had this problem for over a year, am on PC trying to change settings, get the same error every time. I am also mad that not many people have this problem so it's hard to get a good answer, and not even the Microsoft support can help me.
     
    Yolotroll101, Jul 21, 2018
    #6
  7. MariuszUgoda
    MariuszUgoda Guest
    Dear Microsoft the problem with Minecraft W10 described above happens even for adult accounts. Of course I've tried also with child account with required permissions. The same happens in both cases. So it's not related to child's account settings if adult
    account cannot connect to the multiplayer servers. Please do something with it.
     
    MariuszUgoda, Jul 28, 2018
    #7
  8. .Aoji.
    .Aoji. Guest

    Can't update Privacy and Online Safety Settings - Unexpected Error

    Same here... I got ARK to play with my friend since he has a xbox one. I tried to change the settings by creating a family with my friends account because I the Xbox Settings page wouldn't even open when I wasn't in a family. It just redirected me to the
    page where it tells me how to change my accounts privay setting. Please fix this soon Microsoft.

    cheers
     
    .Aoji., Jul 31, 2018
    #8
  9. Help me i can update my privacy setting please help me
     
    NikolaJakovljevic, Aug 7, 2018
    #9
  10. DUDE Im facing the exact same problem. Did you ever figure it out? Ive contacted support and they said its a known bug and they were working on it. I really need to fix this because my realms subscription in just passing away without the owner on it....
     
    Fixurwebsitems, Aug 14, 2018
    #10
  11. Official✅
    Official✅ Guest
    Honestly, the same thing is happening with me. Im in a microsoft family but in an adult account with the age set to 1980 so there no possible way that it shouldnt work. Microsoft please help
     
    Official✅, Aug 27, 2018
    #11
  12. Sdemel
    Sdemel Guest
    Same thing happening for me - for at least half a year now. Should it help in anyway: when attempting to save any changes the first time, the requests results in a 404 Conflict with the Message "Call to Privilege Settings Service resulted in a conflict.".
    Trying to save changes after that, won't result in any errors, but no settings are actually changed after reloading the page.
     
    Sdemel, Sep 12, 2018
    #12
  13. Can't update Privacy and Online Safety Settings - Unexpected Error

    This is the same problem that is there with me also. Really wishing that Microsoft will solve it.
     
    Aditya P Menon, Sep 20, 2018
    #13
  14. XBF Chris J
    XBF Chris J Guest
    Hello!

    Thank you for bringing this issue to the attention of Forums Support

    At this point in time, I recommend taking the time and creating a separate thread detailing this issue. We currently have a Microsoft agent team answering new forums posts, we will be happy to assist!

    Also, consider bringing up this issue to
    Mojang Support Twitter
    for more support directly from the developer.

    Thanks again and happy gaming!
     
    XBF Chris J, Nov 2, 2018
    #14
  15. Sdemel Win User

    Can't update Privacy and Online Safety Settings - Unexpected Error

    Same thing happening for me - for at least half a year now. Should it help in anyway: when attempting to save any changes the first time, the requests results in a 404 Conflict with the Message "Call to Privilege Settings Service resulted in a conflict.".
    Trying to save changes after that, won't result in any errors, but no settings are actually changed after reloading the page.
  16. Yolotroll101 Win User

    Can't update Privacy and Online Safety Settings - Unexpected Error

    had this problem for over a year, am on PC trying to change settings, get the same error every time. I am also mad that not many people have this problem so it's hard to get a good answer, and not even the Microsoft support can help me.
  17. Aditya P Menon Win User

    Can't update Privacy and Online Safety Settings - Unexpected Error

    This is the same problem that is there with me also. Really wishing that Microsoft will solve it.
  18. Fixurwebsitems Win User

    Can't update Privacy and Online Safety Settings - Unexpected Error

    DUDE Im facing the exact same problem. Did you ever figure it out? Ive contacted support and they said its a known bug and they were working on it. I really need to fix this because my realms subscription in just passing away without the owner on it....
  19. MariuszUgoda Win User

    Can't update Privacy and Online Safety Settings - Unexpected Error

    Dear Microsoft the problem with Minecraft W10 described above happens even for adult accounts. Of course I've tried also with child account with required permissions. The same happens in both cases. So it's not related to child's account settings if adult
    account cannot connect to the multiplayer servers. Please do something with it.
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Can't update Privacy and Online Safety Settings - Unexpected Error

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