Can't update Ark: Survival Evolved, useless support

Ark Survival Evolved is a full game, and Ark Extinction is an add-on. Your title and description are contrary to each other and so I'm confused.

If you purchased Ark Survival Evolved then you should be just able to play it. However, if you purchased Ark Extinction then you must also purchase Ark
Survival Evolved.

Hello LKELLY96,

Thank you for contacting the Xbox support forums. Ark Genesis Part 2 is part of the Genesis season pass that you can purchase separately with Ark: Survival Evolved. At this time, the Ark: Survival Evolved Explorer's Edition which includes; the Survival Evolved Season Pass, Extinction, Aberration, Scorched Earth, and Survival Evolved Aberrant Skins is the current edition that is available on Game Pass.

Ark: Genesis Part 2 is part of the second expansion pack which is not currently available with Game Pass. However, Game Pass members may currently receive a discount on the ARK: Genesis Season Pass which would include Ark: Genesis Part 2.

I hope this helps and I apologize for any confusion!

-Tali

it was for the game ark survival evolved

Keyboard and mouse support is available for certain games but I believe ark survival evolved is not one of them

Hi again.

Unfortunately, manually updating the Windows version of ARK: Survival Evolved is not officially supported by the developers. There is no built-in option within the game or Steam client to manually update the game files.

However, there are a few workarounds you can try, but they require caution and modifying game files, so proceed at your own risk:

Downloading the Update Manually:

You can attempt to download the update files manually from a reliable source.
Search online for "ARK: Survival Evolved Windows update version [version number]" and ensure the source is trustworthy.
Download the necessary files and replace the existing ones in your ARK installation directory.
This method can be risky and lead to errors if the files are corrupted or incompatible.

Using Steam Beta:

You can try joining the Steam beta branch for ARK: Survival Evolved.
This will allow you to access the latest updates before they are officially released.

However, beta versions can be unstable and might contain bugs.
To access the beta branch, right-click on ARK: Survival Evolved in your Steam library, select Properties > Betas, and choose the appropriate beta branch.

Reinstalling the Game:

This is a more drastic option, but it can sometimes resolve issues with updates not installing properly.
Back up your saved data before proceeding.

Uninstall ARK: Survival Evolved completely from your system.
Download and install the latest version of the game from Steam.

Best regards. Oskayra