Can’t Unmute or Unblock

PickledOwen · Apr 7, 2018

All of the sudden, my friend just got blocked and muted. I never blocked or muted him. I spoke to an ambassador, and the problem was resolved. Then, in mid sentence, it happened again. When I click unmute nothing happens. The block/unblock button seems to
be working fine. Any help?

:)

culli22 · Apr 7, 2018

Glitch! Have one friend that keeps defaulting to mute

I have one friend that I can’t unmute. Tried blocking/unblocking and that doesn’t work and the mute/unmute is not working so I can’t unmute in chat or in game chat. Please help!

Evrardbachy1224 · Apr 7, 2018

Can’t unmute my friend that i never muted

A new glitch as appeared , hitting many people they can’t unblock and unmute people that they never muted . and there is no known solution , it has been 3 days that this is around . is there a solution ?

BayxGame707 · Apr 8, 2018

same problem your pretty much ****, xbox support just reads you the same script they do with every problem power down your console and nothing ever changes

Mister Taurus · Nov 1, 2018

Hey there!

We currently have a service alert up for this issue at this time. We would be unable to speculate on how long it will take to get things back to normal, however, we have teams hard at work to get things back up and running. Once
it has ended please let us know if this still occurs. You can stay up to date on things on
our status alert page.

Mister Taurus

Hey there!

We currently have a service alert up for this issue at this time. We would be unable to speculate on how long it will take to get things back to normal, however, we have teams hard at work to get things back up and running. Once
it has ended please let us know if this still occurs. You can stay up to date on things on
our status alert page.

BayxGame707

same problem your pretty much ****, xbox support just reads you the same script they do with every problem power down your console and nothing ever changes

JUSTxEDDIEx

Yeah that’s the problem when you press unblock it auto blocks them again and you can’t unmute them so you can’t hear them but they don’t have you blocked they can hear you but you can’t unmute them and it’s weird because you have them added but when you go to their profile to see if you have them blocked it does

PluggedElf68

If it's just that specific friend, I'd tell him to mute you and then unmute or even block and unblock

{Parity}

Go to your friends profile and click the unblock button. Also make sure he is not muted. If it is click the unmute button too.

Can’t Unmute or Unblock