Can't turn off closed captions for CBSN. Problem started today after using for about a year.

Discus and support Can't turn off closed captions for CBSN. Problem started today after using for about a year. in XBoX Games and Apps to solve the problem; I don't know if CBS News app recently updated, but today I find when I stream CBSN I get closed captions. I can't get rid of them. I tried going to... Discussion in 'XBoX Games and Apps' started by P1LLONEUS, Nov 1, 2017.

  1. P1LLONEUS
    P1LLONEUS Guest

    Can't turn off closed captions for CBSN. Problem started today after using for about a year.


    I don't know if CBS News app recently updated, but today I find when I stream CBSN I get closed captions. I can't get rid of them. I tried going to XBOX One settings>ease of access>closed captions and turning them off that way, but it does not work. The
    captions still appear. I tried even setting the captions to transparent, but they still appear as they normal. I tried uninstalling the app and re-installing. I tried turning the XBOX One on and off. Nothing works. I've used this app for about a year
    with no issues. I don't know what has happened since yesterday that would be the reason for this change, but I would really like to get rid of the captions.

    :)
     
    P1LLONEUS, Nov 1, 2017
    #1
  2. EggsBoxJuan
    EggsBoxJuan Guest
    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
     
    EggsBoxJuan, Nov 1, 2017
    #2
  3. JonnyF1veAlive
    JonnyF1veAlive Guest
    Captions keep coming on

    The closed captions keep returning with each console power cycle. I go to my ESPN app, captions are on. I exit and turn off captions at the console settings. Return to ESPN and they are gone. Turn the Xbox back on, and captions have returned. How can I get
    my preference for no closed captions to stick?
     
    JonnyF1veAlive, Nov 1, 2017
    #3
  4. EggsBoxJuan Win User

    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
  5. Rjcrane Win User

    Blu-Ray Player doesn't display Closed Captions.

    Hi Lucello,

    The Xbox One does support Closed Captions on supported DVDs, Blu-rays and stream services. Instructions below to enable/disable this option:

    1. Press the Xbox button on your controller to return to the dashboard.

    2. Press the Menu button and select Settings.

    3. Select Closed Captioning in the Console settings column.

    4. To turn closed captions on or off, or to customise how captions appear, select Closed captioning on and use custom styles.
  6. hxcLunchMeat Win User

    Netflix Xbox one, randomly turns on closed captioning.

    I had the same problem. Try going to you Xbox one settings in the dashboard and turning closed captioning off from there.
  7. RaiderDuck Win User

    XBOX One NFL Sunday Ticket App?

    Anyone know how to turn off the closed captions?
  8. StativeBeatle65 Win User

    Can't turn off closed captions

    Okay I think I found a fix. Go into the Youtube App in Xbox 360 and find a video with closed captions. I just searched "closed caption" and chose the first video. Closed captions automatically came on, so I pressed "A" and went to "CC" on the option bar
    and clicked to turn captions off.

    Went into Gamecenter Live and the captions were gone!
Thema:

Can't turn off closed captions for CBSN. Problem started today after using for about a year.

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