Can't tell who the preordered game will go to.

Massteraj8 · Feb 25, 2017

Recently I preordered Mass Effect Andromeda on my eMail address which is linked to my Xbox One account. However, I purchased it as a gift for my brother, and he uses a different account linked to a different eMail. Will he be able to download the game to
his account?

:)

pkvas · Feb 25, 2017

EA early access

Still not working for me seems like most people who preordered can't play the trial

Seeker74-4BBB5C20-F0B4-44D7-AE15-94D3C66E737C · Feb 25, 2017

Preorder not showing in history

I preordered Lego Star Wars The Force Awakens a long time ago, but I don't remember which version I preordered. When I go to the game on the website, it just says "Bundle Only" where it would normally tell me the price or what day I bought it. It also does
not show in my order history.

Smwutches · Feb 25, 2017

Since you preordered it under your account, it is tied to your account. You can contact support to cancel the preorder and then repurchase the game under the correct account. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

Since you preordered it under your account, it is tied to your account. You can contact support to cancel the preorder and then repurchase the game under the correct account. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Zhukov-462296FC-6AA4

Are you asking this because of the add-ons and exclusive that preorders come with? If so, you can't preorder a digital game but you can get all the free add-ons in the Xbox Store the day the game is released. The only exclusive you can't get for free are
the ones that retail store may have solely for those who purchase from them.

CalamityKid 47

Anyone who preordered the game at Gamestop will it get it those who preorder on origin only get the shotgun

PayThaPiper

i'm on with support chat. she's telling me I can't use funds in my microsoft act to 'preorder'

T0X1C V3N0M

maybe just maybe it's because everyone who was going to preorder, preordered already. It will remain this way until release date.

Can't tell who the preordered game will go to.