Can't sync Xbox save data after changing primary email alias

Discus and support Can't sync Xbox save data after changing primary email alias in XBoX Games and Apps to solve the problem; So - i made my Microsoft account a few years ago with one email adress (hotmail.com). As time has gone, i have had the need to use this account for... Discussion in 'XBoX Games and Apps' started by Joachim von Södergren, May 20, 2020.

  1. Can't sync Xbox save data after changing primary email alias


    So - i made my Microsoft account a few years ago with one email adress (hotmail.com). As time has gone, i have had the need to use this account for more stuff, and thus changed the primary alias to something better (my new gamertag, @outlook.com).

    This has worked just fine with the email, though i steadily get the unwanted porn spam and other stuff. But the basics of an account with to emails works perfect. Until i want to play on my Xbox. In every game i get the same error, that it cannot syncronize
    my save data. Most of my saves are on the Xbox already, but i seriously need to get the downloads for some games i might wanna play later.

    Is there a fix?

    :)
     
    Joachim von Södergren, May 20, 2020
    #1
  2. علی رضوی زا Win User

    Can't sync Xbox save data after changing primary email alias

    Hello Joachim

    This Could Be A Few Things If You Have A External Hard Drive It Could Of Corrupted Or The Hard Drive Could Be Damaged If You Still Have A Internal Hard Drive That's Built Into Your Xbox Same Thing It Could Of Corrupted I Don't Know About The Spam Unfortunately
    That's Something I Don't Know

    Sincerely

    -Itz F8 Hyper
    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
  3. T3chnlgydude Win User

    Can't sync Xbox save data after changing primary email alias

  4. Joachim von Södergr Win User

    Can't sync Xbox save data after changing primary email alias

    I tried to give the Xbox a hard reset, and it seems that it solved the issue for now. But now I can't enable my Dolby Atmos. But that's a different dance.
  5. ItzFateHyper Win User

    Can't sync Xbox save data after changing primary email alias

    Hello Joachim

    This Could Be A Few Things If You Have A External Hard Drive It Could Of Corrupted Or The Hard Drive Could Be Damaged If You Still Have A Internal Hard Drive That's Built Into Your Xbox Same Thing It Could Of Corrupted I Don't Know About The Spam Unfortunately
    That's Something I Don't Know

    Sincerely

    -Itz F8 Hyper
  6. XBF Leo G Win User

    Changing email on Xbox account

    Hello Daniel Burke_92,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you wanting to use the email address from the older Microsoft account and place it on your current account? Do you
    mean that you want to move an Xbox profile from one Microsoft account to another? It is not possible to transfer an Xbox profile's content, currency and saved data from one account to another. You can change the primary alias of an account.

    The primary alias is the email address that is used to sign in to the account. Keep in mind, you cannot have the same primary alias on two different Microsoft account. You would have to

    change the primary alias
    on the old account, remove the email address that you want from the old account, add the email address that you want to your current account and make the email address that you want the primary alias on your current account. If
    you take these steps, your relative's primary email address will change on his or her account. If your relative uses applications on other devices to access his or her Microsoft account, he or she will need to update those devices with the new information.

    Warning:

    • If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again.

      Make sure you save any info that you want from this alias before you remove it. All your email and contacts for this alias will be immediately deleted from the server and can't be recovered, and you won't be able to access Microsoft
      services like Xbox, Skype, and OneDrive if they use that alias.
    • If you're removing a primary alias, you'll need to choose another primary alias before it can be removed. If you’re using the primary alias to sign in to Microsoft services, you may not be able to sign in to these services after you delete
      the alias.
    • If you remove an email address from a non-Microsoft domain (like @gmail.com), then it usually becomes immediately available to be added as an alias on another Microsoft account.
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Can't sync Xbox save data after changing primary email alias

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