Can’t sync this worlds cloud data with your device. Please check your internet connection...

Hello there!

Please try checking your network connection to the PC, it could be the one causing the issue of your App not being able to sync your data from the cloud.

Games are saved to the cloud if you are connected to the internet.

If the cloud save wasn't synced, you can't get your save data back.

Depending on the way you've deleted your game, you also deleted save data..

You can see if the data is still there when you go to my games and apps and check if the save data is still there.

Hi there! This is Virginia O.

I understand that you are experiencing missing saves from the game South of Midnight.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please make sure that your console is syncing with the cloud by closing the game on your console. Restart your console completely by holding the power button for 10 seconds. Reopen the game and this should trigger a cloud sync to check for saved data.

And then check your internet connection because cloud saves require a stable connection. To do this, go to Settings > Network Settings and check your connection. Test the network to ensure there are no interruptions.

Next is to clear local saved data but not cloud date. The small 9.9kb file might be a corrupted local save and deleting it may prompt the console to pull the correct data from the cloud. Do this on your Xbox console, go to My Games & Apps > South of Midnight > Manage Game & Add-ons > Saved Data.

Select Delete Local Data, but ensure the cloud save option is not deleted.

Restart the game and see if it retrieves the cloud save.

Then double-check cloud save features. Kindly ensure that your Xbox settings are configured to allow cloud saves. To check on this, please go to Settings > System > Storage > Cloud Saved Games. Confirm that Cloud Storage is enabled and syncing.

Thank you for your cooperation.

Hello

If your Xbox One is connected to the internet it will automatically sync all your save data which is on your harddrive to the cloud, because of this removing your profile will not result in loss of data since it can be redownloaded on any console via the
cloud

To restore your progress in Forza Horizon 5, you can try the following steps:

Check if your Xbox account is linked to the game: Go to the game's settings and make sure that your Xbox account is linked to the game.

Check if you have an active internet connection: A stable internet connection is required to synchronize your game data with the Xbox servers.

Try syncing your data: If your Xbox account is linked and you have an active internet connection, try syncing your game data by going to the game's settings and selecting "Sync Data."

Check if you have an Xbox Game Pass Ultimate subscription: If you have an Xbox Game Pass Ultimate subscription, you can access the cloud save feature, which allows you to restore your game data from the cloud.

Contact Xbox Support: If none of the above steps worked, you can contact Xbox support for further assistance. They may be able to help you restore your progress.

Note: It's always a good idea to regularly back up your game data to prevent data loss.