Can't surf the web.

Discus and support Can't surf the web. in XBoX on Consoles to solve the problem; Hi I have an Xbox 360 E, but I can't surf the web. I have internet service but I still can't use the web on my Xbox 360. How can I fix this? Thank you... Discussion in 'XBoX on Consoles' started by NewYork176, May 16, 2022.

  1. NewYork176
    NewYork176 Guest

    Can't surf the web.


    Hi I have an Xbox 360 E, but I can't surf the web. I have internet service but I still can't use the web on my Xbox 360. How can I fix this? Thank you

    :)
     
    NewYork176, May 16, 2022
    #1
  2. Lucas Lauer Win User

    Can't surf the web.

    Hello, NewYork176. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Would you please take a look at this tutorial to see if you correctly configured Internet Explorer on your Xbox 360?

    https://support.xbox.com/en-US/help/xbox-360/ap...

    Try to uninstall it and install again. If it still doesn't work and you're sure your Xbox 360 E has a stable internet connection, please try a Power Reset:

    1. If you have an external HD, please unplug it and let it unplugged for testing purposes.

    ​​​2. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    3. Unplug all the cables (power, HDMI, etc..) and wait 5 minutes.

    4. After 5 minutes, plug all the cables in again (except for the external HD) and then turn your console back on by pressing the Xbox button on the console.

    ​​​

    If the issue still persists, please let me know more details about it. What happens when you try to surf the web? Do you get any error message? If so, would you please share a screenshot of it?
  3. ngocphi Win User

    Web surfing and navigation

    I don't think you realize the issue.

    Console browsers aren't full browsers

    They are the same as mobile browsers. And fyi xbox uses edges there are limits to what you can do in a mobile browser

    Shopping or flash ain't one of them since flash is discontinued since a lot of sites haven't been updated to html 5 you are stuck

    You would need html5 compliant sites which few e-commerce sites are

    And hate to burst your bubble but edge is chromium based with a higher percentage of compatibility and faster render speeds then chrome

    However you are dealing with a console browser which is limited since a lot of commerce sites uses flash for ads

    Basically console browsers even if chrome was added would be limited which won't happen since its a Google product andgoogle have no interest in supporting a competitor since they have stradia
  4. greenlgt___ Win User

    Web surfing and navigation

    I totally disagree with your answer but thanks for trying.
  5. ngocphi Win User

    Web surfing and navigation

    Fyi websites tend to use browser agents for mobile browsers as they arent the same as the full sites but would have flashless version

    Since consoles are rarely used for heavy browsing its doubtful they would really support them

    Basically you would have to find the mobile site of the said pages

    Typically starting with m.
  6. Obsessive Power Win User

    Surfing the web on Xbox one

    There is absolutely no way your Xbox One can get a virus. Internet Explorer on Xbox One is limited. It can not run add-on's. It does not support Flash, ActiveX, Java or even Microsoft's own Silverlight plugins and it can not download or run malicious
    code or software. In short, browsing the web on the Xbox One is safer than browsing on a typical PC/Laptop. It's totally safe.

    It is unlikely you will be able to watch episodes of shows on PBS as I believe pbs.com uses Flash, which the Xbox One does not support - I could be wrong, but I am unable test this out as I'm British. Likewise, unless your church stream is in HTML5, it too
    will not work on the Xbox One.

    Along with being a games console, the Xbox One is a media player. It supports the playback of Audio-CD, DVD's, Blu-ray and 3D Blu-ray. The Xbox One will even upscale DVD movies to provide a slightly better picture quality. So yes, you can put DVD's inside
    your Xbox One console.
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Can't surf the web.

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