Can't sign up

Discus and support Can't sign up in XBoX Rewards & Social to solve the problem; hello I have a Xbox live gold subscription and when I try to join Xbox live rewards it keeps telling me I need Xbox live gold which I already have so... Discussion in 'XBoX Rewards & Social' started by BWBK1987, Jan 13, 2018.

  1. BWBK1987
    BWBK1987 Guest

    Can't sign up


    hello I have a Xbox live gold subscription and when I try to join Xbox live rewards it keeps telling me I need Xbox live gold which I already have so I'm unable to sign up even tho I have everything that you need in order to sign up

    :)
     
    BWBK1987, Jan 13, 2018
    #1
  2. Smwutches
    Smwutches Guest
    I can't sign up.

    You'll want to post in the support section of this forum in order for them to check into it for you.
     
    Smwutches, Jan 13, 2018
    #2
  3. iDoolie
    iDoolie Guest
    I can't sign up.

    I live in England and am over 13 but when ever I try to sign up it logs me out and says:
    Unfortunately, you can't join Xbox Live Rewards at the moment. It's strictly because you need an Xbox Live account to join Xbox Live Rewards. Just follow these simple steps:

    Step 1: Connect to your Xbox One or Xbox 360

    Step 2: Join Xbox Live*

    Step 3: Come back and sign up for Xbox Live Rewards

    If you have already taken the steps listed, please try again soon.

    *After you create an Xbox Live account, it can take up to 96 hours for you to be able to join Xbox Live Rewards. If it has been over 96 hours and you still see this message, please contact Xbox
    Live Rewards support using one of the methods here    .
    I have an Xbox live Gold yearly subscription and my account is way, way older than 96 hours.
    Can anyone help?
     
    iDoolie, Jan 13, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Can't sign up

    Hello BWBK1987,

    Apologies for the inconvenience. We have adjusted some data on your account that should resolve this problem. Please allow 48 to 96 hours to pass so that this change can be fully reflected throughout our database. After this period has elapsed, you should
    be able to register successfully.
     
    XBLRewards8, Jan 16, 2018
    #4
  5. XBLRewards8 Win User

    Can't sign up

    Hello BWBK1987,

    Apologies for the inconvenience. We have adjusted some data on your account that should resolve this problem. Please allow 48 to 96 hours to pass so that this change can be fully reflected throughout our database. After this period has elapsed, you should
    be able to register successfully.
  6. Smwutches Win User

    I can't sign up.

    You'll want to post in the support section of this forum in order for them to check into it for you.
  7. bowski477 Win User

    Can't sign up on Beam

    There is currently no way to invite others to the preview program however beam should now be available to all users once you've updated your console. If you're having trouble signing up for beam you may want to contact their support team.
  8. XBLRewards8 Win User

    I can't sign up for rewards

    Hello Yeti Tracks,

    Thanks for the confirmation. Our platform team has identified the cause of this issue, and is working on a resolution. When they give us the all clear, we'll update this thread!
  9. Yeti Tracks Win User

    I can't sign up for rewards

    The only gamer tag change was the initial one you mentioned. I've been using this gamer tag since the day I activated my gold membership.
Thema:

Can't sign up

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