Can't sign up for Xbox rewards.

Brainwise95 · Sep 25, 2017

I cannot join Xbox Live rewards, I tried to sign up a couple days ago and I've tried today. No luck. When I click the button "Join Xbox Live Rewards" I go to https://rps01.eprize.com//?rps_return=https://rewards.xbox.com/set-cookies-and-join
for a few moments then to Xbox Live Rewards, and then back to Xbox Live Rewards. Which is where I started. I need some help.

:)

XBLRewards8 · Sep 25, 2017

Can't sign up for Xbox rewards

Hello GlaringLion3637,

As we mentioned in your previous post (Can't join Xbox rewards) if you recently changed your information it can take
us up to 96 hours to receive these changes. We see that your Microsoft Account is now set to the UK, and you should be able to register successfully.

GlaringLion3637 · Sep 25, 2017

Can't sign up for Xbox rewards

It doesn't make sense. I have moved my account over to the UK. Could me being part of Microsoft insider be a problem?

XBLRewards8 · Sep 26, 2017

Hello Brainwise95,

We see that you have been registered since 2012. We are also able log in as your account successfully. Therefore, this sounds like a user connectivity issue. We recommend using a different browser or clearing your browsers' cache.

XBLRewards8

Hello GlaringLion3637,

As we mentioned in your previous post (https://forums.xbox.com/en-US/thread/22588380-f7d1-4326-b1d1-d9306d3a00a1) if you recently changed your information it can take
us up to 96 hours to receive these changes. We see that your Microsoft Account is now set to the UK, and you should be able to register successfully.

XBLRewards8

Hello Brainwise95,

We see that you have been registered since 2012. We are also able log in as your account successfully. Therefore, this sounds like a user connectivity issue. We recommend using a different browser or clearing your browsers' cache.

XBLRewards8

Hello daysleeper187,

Apologies for the inconvenience. There was a delay to other processes as a result of our yearly MyVIP re-calibration which caused your sign-up process to be lengthened. We see that we have recently received your sign-up information, and you should be fully
registered within the next 48 hours.

XBLRewards8

Hello Yeti Tracks,

Thanks for the confirmation. Our platform team has identified the cause of this issue, and is working on a resolution. When they give us the all clear, we'll update this thread!

Yeti Tracks

The only gamer tag change was the initial one you mentioned. I've been using this gamer tag since the day I activated my gold membership.

Can't sign up for Xbox rewards.