Can't sign out (xbox app on Win10)

Hi,

There are several reasons why sometimes we can't logout our Microsoft account on Xbox app. Here are steps on how to clear the cache and reset Microsoft Store on Windows 10 to resolve the issue:



1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.



Update us if the issue persists.

It happens to me on Win10 sometimes so I restart it, re-boot the app or sign out and in and then it works

I found the solution.

It was solved restarting the PC.

everyday I shutdown my PC and start it the next day. but in the taskmanager i found my uptime was 5 days. which is impossible.

So i restarted the PC as a test. my uptyime was reset to 0. and all XBOX apps/games work again!

Hey sander.kl,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
sander.kl!

today 14/6/2020 im updated to win10 2004 last build still can't sign in to xbox