Can’t sign into Xbox, get a white screen

having the same issue here and yeah signing into a different device works fine. It’s just my xbox😅

Hello Adam I, My name is Khaji I am an independent advisor and I will be happy to help you today.

Unfortunately, encountering a blank screen when trying to log in to your Xbox Series S can be frustrating. Here are some additional steps you could try to try to resolve this issue:

Check your internet connection: Make sure your Xbox Series S is connected to the internet correctly. Check your wireless or wired connection to make sure it is working properly.

Check network settings: Access the network settings on your Xbox Series S to ensure that it is connected to the appropriate network and that the network settings are correct.

Clear the console cache: Turn off the Xbox Series S completely (you can do this by holding down the power button for a few seconds) and disconnect it from the power for a few minutes. Then plug it back in and turn it on to see if this resolves the issue.

Try a different user profile: Try signing in with a different user profile, if possible. This could help determine if the issue is tied specifically to your Xbox profile or is more generalized.

Update your console: Check to see if there are software updates available for your Xbox Series S and try to install them. Sometimes system updates can fix performance or bug issues.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello Adam I! I'm Kris and I'd be happy to help you with your question.

Sorry to hear this is happening. So the console works fine with one account but not with another? The account that does not work, what happens if you log into another device with it?

I can’t log in. Shows a white screen with a black rainbow shape every time I try to sign in.

Same, it takes me to a white screen that’s apparently already loaded when I try to sign into MC PE. I can’t sign in or play with my friends.