Can't sign into XBOX design lab. Says "You can not login right now. Your Microsoft account...

Discus and support Can't sign into XBOX design lab. Says "You can not login right now. Your Microsoft account... in XBoX Accessibility to solve the problem; Can't sign into XBOX design lab. Says "You can not login right now. Your Microsoft account doesn't contain information about First Name,Last Name.... Discussion in 'XBoX Accessibility' started by JHill665, Feb 23, 2023.

  1. JHill665
    JHill665 Guest

    Can't sign into XBOX design lab. Says "You can not login right now. Your Microsoft account...


    Can't sign into XBOX design lab. Says "You can not login right now. Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again", but I have a first and last name in my profile. No spaces in the name. How do I resolve this?

    :)
     
    JHill665, Feb 23, 2023
    #1
  2. Immenseape Win User

    Cannot login to Xbox Design Lab

    Hi,

    This site is so broken, I just created a new Microsoft Account with my first name and last name included in the profile and got the following error when trying to sign in to the design lab:

    You can not login right now. Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again

    So disappointing.

    James
  3. Smwutches Win User

    Xbox Design lab

    Yes, you can use your Microsoft account balance for Design Lab.
  4. Nursemorph Win User

    Do xbox gift cards work to buy controller

    It depends on whether you are talking about a normal controller from the Microsoft Store or a Design Lab one (as noted "theyre more expensive on amazon then a custom designed one"

    Normal controllers bought through the Store can use MS credit. Design Labs controllers do not allow use of MS balance of gift card to purchase:

    "No, there isn't a way to use gift cards, codes, or CSV to purchase a controller.

    You also can't make split payments between account funds, codes, and another payment method on file with your Microsoft account."

    Xbox Design Lab FAQs
  5. hillchurch Win User

    Microsoft account balance payment option not available in Xbox Design Lab

    Looks like there's no way at all to use microsoft account balances on Xbox Design Lab. Sales on Xbox Design Lab are handled by DR globalTech Inc, not Microsoft. So whatever balance you have can only be used through the microsoft/xbox store, not this third party provider. That is not good business.
  6. hillchurch Win User

    Xbox Design lab

    Looks like there's no way at all to use microsoft account balances on Xbox Design Lab. Sales on Xbox Design Lab are handled by DR globalTech Inc, not Microsoft. So whatever balance you have can only be used through the microsoft/xbox store, not this third party provider. That is not good business.
Thema:

Can't sign into XBOX design lab. Says "You can not login right now. Your Microsoft account...

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