Can’t sign into Xbox console says not supported in this region, however I’m in the UK no VPN

Hi Stunty.

My name is Mauro and am very happy to help you.

We are very sorry for the inconvenience this might have caused you, please perform this steps:

1. Disconnect your router from the outlet for at least 5 minutes
2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.
3. Reconnect your router and retry.

If the problem persist try to connect your console to a hotspot and test it.

I didn't receive any email and it says region not supported when I try to claim on console.

That's because the offers are REGION locked

And spotify does check your geoip

If you are not in continental us or UK you dont qualify for spotify

Us foreign bases do not count t as the us and considered the host country

So having a xbox console set to UK or us won't work

Or do vpns like google dns and no we can't help fix those

When we say region we mean your country and yes it has to be the same

Since it is popular to use the uk instead of netherlands

Question is your account region netherlands or uk?

If you are in netherlands and using an uk account that would be why

Your account region and actual region has to match

Using a vpn wont work

For the best experience with xbox live your account region has to match your actual region

Hello,

I’m able to sign into Xbox Enforcement on any other Xbox account except my main account that’s permanently suspended. I can’t sign into my main account on Xbox because it says I’m permanently suspended and I can’t even find out why.

I can confirm I’m able to make purchases on Xbox Series X store using the UK storefront and my UK bank card. I’m also able to do the same from the Microsoft store on Windows 11. Only thing I can’t do is the 360 marketplace as that forces me to use the foreign store. Is there anything else I need to be aware of or is it just the 360 marketplace I’m locked out of for 90 days? All of my games, licenses etc all appear to still be working despite the migration and my windows 11 and Xbox are both using the UK region despite my account region being some foreign country. Only thing I can’t do, like I said, is buy DLC for a backwards compatible Xbox 360 game from the 360 marketplace as the old 360 marketplace is forcing the foreign region with no way of manually switching (windows & Xbox series X storefronts can be manually switched).