Can't sign into Xbox APP on windows 11 because of "You are not connected to the internet"...

Lets try to give a Fresh Start your computer

To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.

Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

I'll also mention though that I am getting a few blue screens every now and then, so don't know if this is the cause of the problem, but I highly doubt it

I tried that fix and I tried all the flush dns and all those IP commands or whatever they are in the cmd from all kind of posts, and I even tried removing xbox and all other xbox apps from powershell then reinstalling then restarting PC and I even tried signing in from the Xbox app on a mobile phone and it worked with no problems and I made a gamertag and all but I tried to somehow since my microsoft acc and xbox app acc are connected to get back on my PC hoping that the xbox app will auto sign me in since I already made an xbox account on my phone, but no it is still the same problem of "You are not connected to the internet" and it requires me to sign in, and I even tried using an ethernet cable and even changing Wi-Fi and even tried to check all the firewall fixes and try them out, but still nothing ever worked??!

This is one of the many fixes I have tried, and I have indeed looked at the original post about 30 times and followed everything and still nothing fixed, and trust me I have tried almost every fix out there so I need something that works please

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

dajekydima posted a solution to a user who had a similar issue:

Xbox app (and apps that use it, like Minecraft) use the xbox live services running on the local computer as "hooks" to talk to the xbox live service. This is understandable as it means the app / game does not need all of the code in it to do the authentication and therefore doesn't need patching when there is an issue.

However, if these services fail to start when requested (by the app) then this issue can occur and to the user this looks like there is a problem signing you in to xbox live when the real issue is that the app/game cannot sign in to the local service. Best practice with authenticators is that they do not present the user with details about a failure to sign in other than a cryptic code or just that a failure occurred (this prevents hacking).

The solution to this is to open the servies app (go to the start menu and type "services", then run the services desktop app that is shown at the top of the search list). Sort alphabetically and scroll to the bottom of the list where you see four services of importance.

xbox live auth manager

xbox live game save

xbox live networking service

apps xbox game monitoring

The main culprit is probably the auth app but it doesn't hurt to run all these.

They are all set to start MANUALLY which means you either start them or a program does.

The xbox live app should start these but it is having difficulty. As the most common issue is the Auth app not starting, you could just start it manually (Right click the service in the services app and choose start .

When you have started the auth service, try to login again. If you can't then try the networking service, then save service and perhaps monitoring services - hey - Start 'em all!

Note that the issue might come back on next reboot. If that happens then there is a communication problem between the Xbox live app and the service (i.e. app no longer has permission to start the service) and this is a more complex issue. Either search the internet for information about app permissions or just work around just by setting the service to start automatically. This will fix the issue with the app not starting the service but won't necessarily allow the app to communicate with the service.

To set the service to start automatically with windows right click and choose properties then change the "startup type"

Please note that this information is provided to help you with this specific problem and does not imply best practice or that this is even a good idea. I do not work for Microsoft (I wish I did) and do not prefess to know the answer tou your issue. This is just a bit of advice on a common problem and a possible fix for it. No warranty is implied and by taking this advice you understand and accept that by following advice given here you do so at your own risk as I do not accept responsibility for any issue that may occur as a result of taking this advice.

Original post:

https://answers.microsoft.com/en-us/windows/for...

If your problem persists or the problem is fixed please let me know!