Can't sign into my profile on my Xbox 360

Do they care though because I reported the outage too but it shows all green nobody seems to acknowledge the issue just cuz we all consoles don't mean we don't want to play our games

No problem, it seems that this is an ongoing issue.

I already let Microsoft know about this here:

https://answers.microsoft.com/en-us/xbox/forum/...

Please try keeping an eye on that thread, hopefully an agent will reply as soon as possible

Hello David,my name is Oskayra, I will be happy to help you in any way possible.

I am very sorry for what you are going through, doing a search on the internet I found that the independent advisor II DIDIER II has a solution, I will leave him the information so that he can find out about the solution.

Please note that these changes to your account may be temporary and are only used to try to isolate the root cause of this issue. You can always go back to how you had things set up previously.

1. Try to shorten your password to less than 12 characters. Try to log in to your console after this:

https://support.xbox.com/help/account-profile/s...">https://support.xbox.com/help/account-profile/s...

2. If the problem persists, try completely disabling two-step verification if you have it active. Keep your password at the shortest length and then try to log in to your console:

https://support.xbox.com/help/account-profile/s...

Credits:https://answers.microsoft.com/thread/aa8e4fc2-6cea-44c6-9a06-b467338c3ea6

I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

Sincerely,
Oskaira.

Your account is still saved on the console?? Don't delete it. If is still saved search in youtube how to fix error code 8015D00, it might help

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ExcitedWharf3

It seems that there are some players on Xbox 360 experiencing the same issue as you.

I'm starting thinking that could be a temporary issue with the Xbox 360 servers

Please try performing steps from this thread:
https://answers.microsoft.com/en-us/subject/for...

If the issue persist please try waiting couple hours or even until tomorrow to see if the issue finally gets fixed.
In the meantime, please report this outage using the Xbox Live Status page:

https://support.xbox.com/en-US/xbox-live-status