Can’t sign into my Minecraft account on PS4

Reband 12 · Mar 13, 2025 at 6:12 PM

When I try to sign in to my Minecraft account on PS4, it would say (Oops! Looks like this account is already connected.) (Please sign in with your previously connected Microsoft account.) but I did sign in with my previous account, this is the account that I signed in with for the first time. And what does it mean by (this account is already connected)? And how do I disconnect it if I already used it on another PSN account?

:)

Kayece Jan Mae Amizo

Hi,

Kayece here. I'm an Xbox user and a gamer like you. Do not worry, I'll be here to help and assist you today.

Based on your description, you wanted to link your Microsoft/Minecraft account to your PS4. It seems that you have a different MS account sign in before on PS4, or your account was already been signed in on a different PlayStation.

Please note that only one Microsoft account can be associated with any PlayStation account at any one time. Neither the Microsoft or PlayStation Network accounts can be associated with a different account.

Please visit the source support and thread links below for more information.

https://help.minecraft.net/hc/en-us/articles/36...

https://answers.microsoft.com/en-us/xbox/forum/...

I hope this helps. If you need more assistance, please let me know.

Stay Safe!

ShawnAnthxny

bro has anyone fixed this issue its really ruining the whole gimmick of bedrocks "cross play"

XBF Chris J

Hello Shawn,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve
tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

XBF Brad A

Hi Finbar,

Thank you for posting on the Xbox forums. We understand that you are having issues connecting your Microsoft account through Minecraft for PlayStation 4. Are you able to sign in to your Microsoft account through the
Xbox websiteand
Microsoft website? Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites
without experiencing any issues, we suggest reaching out to Mojang Supportand PlayStation Support for more assistance.
We hope this information helps!

Thanks,

Brad

FinbarWebb

Thanks Brad,

yes I am able to sign in on both websites and have also contacted Mojang, although they seem to be quite slow in replying!

Ill keep trying!

Thanks

Can’t sign into my Minecraft account on PS4