Can't sign into correct Minecraft profile

Discus and support Can't sign into correct Minecraft profile in XBoX Accessibility to solve the problem; Yesterday I opened the Minecraft launcher and it had logged me out. I thought it was no big deal, so I selected only profile that was available and... Discussion in 'XBoX Accessibility' started by Xulare, Feb 25, 2023.

  1. Xulare
    Xulare Guest

    Can't sign into correct Minecraft profile


    Yesterday I opened the Minecraft launcher and it had logged me out. I thought it was no big deal, so I selected only profile that was available and tried logging in with my main Gmail, but got the "That Microsoft account doesn't exist" error. This was odd to me since the same thing happened last month, but I got an email with a single use code and signed in no problem. I tried signing in with my secondary Gmail, understandably it brought up a different profile.

    I'm aware of a previous question similar to mine where the answer was that it's impossible for two accounts to use the same email address, however I have two emails to my main Gmail confirming a Microsoft account creation: one from last year (when I migrated my account from Mojang) and one from yesterday (I made an account to see what would happen). Understandably, now if I try to log into Minecraft with my main Gmail it signs into a brand new profile.

    I am certain that I used my main Gmail to create a Microsoft account when I migrated my account from Mojang, so I don't know why it said that it didn't have a Microsoft account tied to it. I understand that I can still access the game through the profile tied to my secondary Gmail, but my original profile has some data on multiplayer servers that I would like to preserve.

    :)
     
    Xulare, Feb 25, 2023
    #1
  2. Geri M. Win User

    Can't sign into correct Minecraft profile

    Hi Xulare,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

    We understand the inconvenience caused. As per description, you are having issues signing in your Profile to Minecraft though you are sure that the log in credential of the account you are using is the correct one.

    for this issue of yours, we would like you to check articles below and see if there's a fix to your problem

    We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



    We will be glad to follow up and help you.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. Megan M23 Win User

    Trying to change email address on Minecraft account

    Also to note, they have their own Microsoft accounts. I just need assistance in linking the correct Minecraft profile to the correct sign in email address.
  4. Payton Ward Win User

    I can't play mine craft with friends on my Xbox but I can if I sign in on other xboxes can someone please help

    Will this work because I can't even play Minecraft if I sign into another person's profile. But it is only like this on this Xbox. I can sign in on my profile on any other Xbox and it will work.
  5. SmartLace1968 Win User

    I can’t log into my Microsoft on Minecraft because I typed in the wrong email and now it won’t let me change it

    Hi there! This is Virginia O.

    I understand that you are experiencing issues signing into your Minecraft account.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Please sign out of the wrong account by opening the Minecraft app and look for the "Sign Out" option in the settings or profile section.

    If you can't find it, try clearing the app's data (on mobile) or resetting the app (on PC) to force a logout.

    Once signed out, restart the app and your device in order for it to refresh.

    Then log in with the correct Microsoft account. Make sure you're using the email you want to associate with your Minecraft account.

    Thank you for your cooperation.
  6. Alvaro A- Win User

    Mods disappearing Minecraft switch

    Hi Abi,

    Thank you for posting in Microsoft Xbox Community. I understand that your daughter is having issues playing Minecraft due to an error that she don't own the game.

    There are instances where the account profile gets corrupted. To fix this, completely sign out from Minecraft and sign back in to resync the profile, including all the purchases.

    Open the Settings tab in Minecraft and go to your Profile

    Select "Clear Account Sign In Data" and confirm, then exit the game

    Relaunch Minecraft

    Try to sign in again using your Microsoft account

    Open Minecraft.

    Select Settings.

    Select Account.

    Select Sign out of your Microsoft Account.

    Select Sign in for free!

    You will be presented with an alphanumeric code and prompted to go to aka.ms/remoteconnect.

    Once you have gone to the Remote Connect page, enter the alphanumeric code you were given.

    Enter your Microsoft account credentials and sign in.

    Note: Please make sure that you're logging in to the correct Minecraft account where you purchased the games and add-ons.

    Regards,

    Alvaro
Thema:

Can't sign into correct Minecraft profile

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