cant sign into a Xbox account because of two accounts under same Email

Discus and support cant sign into a Xbox account because of two accounts under same Email in XBoX Accessibility to solve the problem; I am trying to sign into minecraft using the Xbox account but I somehow have 2 accounts under the same Email and there is no option to enter just the... Discussion in 'XBoX Accessibility' started by Maksym ..., Oct 7, 2023.

  1. Maksym ...
    Maksym ... Guest

    cant sign into a Xbox account because of two accounts under same Email


    I am trying to sign into minecraft using the Xbox account but I somehow have 2 accounts under the same Email and there is no option to enter just the game tag and the password. I had this problem every time I reinstalled minecraft launcher and had so sign and and before I got over the issue somehow but now I just cant find a fix for it. it basically signs me into the account that doesnt have minecraft instead of the one that does and they are both under same email but have different game tags. help please ;-;

    :)
     
    Maksym ..., Oct 7, 2023
    #1
  2. KindGryphon Win User

    cant sign into a Xbox account because of two accounts under same Email

    is there any way to look what email my account associates with? at least the first 2 letters so I know which one it was.

    or is there any way to recover it just by knowing the tag and password?
    No there isn't any way of logging in with just the gamertag and password.

    The only way to login is via the email address, the phone number (if you had one setup on the account) or associated Skype username (if there was ever one you setup under the Microsoft account in the past).

    The only way I know of seeing a partial bit of the email is if you were already logged into the account on another device.
  3. KindGryphon Win User

    cant sign into a Xbox account because of two accounts under same Email

    I am trying to sign into minecraft using the Xbox account but I somehow have 2 accounts under the same Email and there is no option to enter just the game tag and the password. I had this problem every time I reinstalled minecraft launcher and had so sign and and before I got over the issue somehow but now I just cant find a fix for it. it basically signs me into the account that doesnt have minecraft instead of the one that does and they are both under same email but have different game tags. help please ;-;
    Its simply not possible to have two xbox accounts (gamertags) under the same email.

    For example, If i try to create a second xbox account (gamertag) using the same email it tells me i cant because an account already exists under that email.

    The email you used for each account might be VERY similar but they cant be exactly the same.

    You need to somehow figure out what email you used for the correct account you are trying to access. could be the difference between *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** vs *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** or something simple like that.
  4. Maksym ... Win User

    cant sign into a Xbox account because of two accounts under same Email

    is there any way to look what email my account associates with? at least the first 2 letters so I know which one it was.

    or is there any way to recover it just by knowing the tag and password?
  5. Ben4724 Win User

    Two accounts under same email.

    Hi! My name is Ben an Independent Advisor and hope you are doing well.

    With regards to your concern, may I ask if you are playing the game via Xbox console or is this for a Minecraft PC, mobile version?

    For Xbox, if you own the Xbox version of Minecraft you have the option to share the game to all users on the same Xbox via Home Xbox feature. Once you set a console as the Home Xbox, the game license will be shared to all users so you won't need to buy the game for the other account.

    More details about the home Xbox can be found at https://support.xbox.com/en-US/help/hardware-ne...

    In addition to this, if you are not sure what email address is associated to your gamertag you can visit https://account.microsoft.com/profile page to manage your email address. You will then find here what is the email alias, then you may check what gamertag it is associated via https://account.xbox.com/profile page.

    I hope the information helps, looking forward to hearing back from you so we can further assist if you need more help.

    Kind regards,

    Ben
  6. Georges C. Win User

    two xbox account under same email

Thema:

cant sign into a Xbox account because of two accounts under same Email

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