Can't sign in to Xbox App on PC and from smartphone (Error 0x87DD0005)

Hey Vattutu

Thank you so much for taking the time to post this on the Xbox Forums.

This may mean there's a problem with Xbox Live, or that your console or PC has encountered an unexpected error.

I recommend that you take a look at
this article, and see if the steps outlined here are able to assist you further.

Give this a try and let us know if it works for you!

Additonally, if you could let us know if you are using any of the beta PC apps that would be very helpful, as it will allow us to further isolate this matter.

I'm receiving error code 0x87DD0005, it's different from the first one. All of my Xbox apps have this code attempting to sign in. I can't access my NAT type due to this code. Weird my loaded games sign me in, but not the apps.

Hi there Pplay,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting to Xbox Live on PC. I recommend to try the following article: Error
0x87DD0005 occurs on Xbox One or PC.

Give this a try and let us know the results.

Hi there Born2die68,


Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting to Xbox Live on PC. I recommend to try the following article: Error
0x87DD0005 occurs on Xbox One or PC.

Give this a try and let us know the results.

Same problem with the same app: error code 0x87DD0005. All the others apps of XBOX are working well with my account.