Cant sign in to Xbox app (0x80073B0C)

Hello Henri Hogan,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having trouble signing in to the Xbox app. Let us check and see on what we can do to help resolve your concern in a timely manner.

The error code 0x80073B0C usually indicates a problem with the app's installation or update. Here are some steps you can try to resolve the issue:

1. Make sure Windows is up to date.

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security. On Windows 11, select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are available
  

including optional updates for your device.

• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Make sure Xbox app is up to date.

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there is any updates available for the Xbox app. If an update is available, select Update.
  
• Then try signing in your Microsoft account again.
  
• If the issue persists, follow the next steps.
  

3. Try Signing In with a Different Account.

If you have another Microsoft account, attempt to sign in with that one. This will help determine if the issue is specific to your account.

4. Reset the Microsoft Store.

- Open the Windows search box and type wsreset.exe.

- Right-click on the best match and choose Run as administrator.

- A Command Prompt window will appear, executing the command. After a while, the Windows Store will open.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Henri Hogan,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

ONLY one The thing you need to do, because Xbox doesn't support app authentication, sign in to your Microsoft account on PC, and in the security settings, there's an option at the bottom to create a one-time password for The application... You confirm, it will write you a one-time password, then you enter your e-mail normally on the Xbox and as a password you do not give your password, but the generated one and everything works 😊

cant sign in cant connect to xbox live, cant start any apps or games, ya know just the usual

my xbox app just opened but i cant do anything i cant sign in