Can't sign in to Mojang account

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your Mojang account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Diego, have you migrated your Mojang account to a Microsoft account successfully?

Please give an update. Thank you very much.

The problem is this IS the PS4 account the Microsoft account was linked to. I can't seem to sign back into it nor can I sign into a different Microsoft account. Mojangs customer support is piss poor too they just tell me to talk to Microsoft.

Thank you Sam but that is what I am doing... I'm attaching my already existing Microsoft accounts to Minecraft and both of the accounts are telling me that they do not have the game. After I migrated my Mojang account to the Microsoft account using the same email. After I Migrated my Mojang account I followed the instructions to press the "< go back" prompt and I did then sign in using the Microsoft account not the Mojang one which I did and I successfully signed on but I can't do anything because the account is telling me that I don't own the game. I however did Migrate and even got the confirmation email on that email as well.

Something of note is that when I signed in on my Microsoft accounts I am being prompted to change accounts to my Mojang account to play the full game when I've already migrated and cannot access the account because it is supposed to be combined with the account signed in with.

When I sign in to Microsoft to edit my mojang account, it gives me no options for minecraft java. I sign into my microsoft account in the mojang launcher and I'm met with "invalid account" responses.

Hi Cursebreaker,

Since you purchased this from the Google Play store and this is the pocket edition for android, you may need to get in contact with Mojang Support or Google Support on how to sign in with them. I don't believe you can use your Microsoft account to sign into
this version since you did not buy it from the Microsoft Store. You may need a Google account in order to sign into that specific version, like a Gmail account for example.

Mojang Support or Google Support should help you sign into the game. Here are some resources:

• http://www.google.com/contact/
• https://twitter.com/Mojang/lists/mojang-help

I hope this helps!