Can’t sign in to Microsoft account because login box keeps disappearing

Hi, thank you so much for the prompt response earlier. Unfortunately I can’t download Xbox companion app as the Microsoft store for me (on top of not letting me sign in) has an unlimited spinning wheel when trying to download anything. My internet on my computer works fine as I can watch YouTube and browse the internet. And unfortunately after trying the second option you have me it also had no affect. I think my best option at the moment is to backup my important files and just reset my computer. Otherwise, thank you for the help. I appreciate it

I don't think you need to format your PC.

From your report, the error is only in restrictions on access to Microsoft servers.

So you just need to configure your internet devices now.

They are unconfigured, so have access restrictions, causing these errors.

If you do not have knowledge, I advise you to contact the ISP that they will do for you

set a fixed ip for the console/PC, open the ports described below, disable and enable the UPnP function and disable the modem firewall, if you have a modem and a router the process has to be done on both devices.

Put console/PC IP in DMZ zone.

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

You can ask ISP(Internet Service Provider) for help

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Joey, Usually this is a network error or some file conflict, let's test

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.

Select the application you want to fix.

Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.

Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

Let's try this IP and cache cleanup, please

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on the Run as Administrator option;

From the Command Prompt screen, execute the commands described below, pressing Enter at the end of each line:

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

These commands are for resetting IP configuration and network-related caches that may be stored on your computer.

1.On the desktop, press the Windows + R keys simultaneously to open Run;

2. At run type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if asked) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes for the files shown and click Cleanup System Files.

5. After cleaning, check the checkboxes that are not checked again and click OK>Delete Files.

I'm waiting for the results, friend.

ok, but the issue is not your migration to Microsoft 365, this is because you migrated your Minecraft account, to a Microsoft account, and the error on the first screenshot is because you are trying to use the Mojang login still instead of the Microsoft login option at the top of that box

I have tried all of the solutions but the sign in screen will still flash and then crash whenever I try to sign in. I don't get any code due to the problems or a box to enter my login, it will just disappear.